Congrats on the new toy. I believe a good Detailer will be able to remove those and once that's done, you'll forget about it and enjoy your car.

 

Frenzy, what I meant was that the dealer is responsible for delivering a new car to you as it should be delivered. If you arranged transportation yourself from the dealer to your location, then you are responsible for sorting things out with the transportation company. If the dealer arranged transportation, then it is his responsibility if the vehicle got damaged in transport. Given the minor nature of the issues, the easier way for you to go is to detail the car and enjoy it. Is there a reason why you did not buy your car from a local dealer in San Fran (assuming that is where you live)?

 

that is unfortunate, I can understand your disappointment seeing it arrive in that condition and then having the driver pouring bottled over it as he rubbed on the dirt with his hands.
I had mine shipped from cali to Vancouver canada enlcosed and the driver did a really good job and I could tell he took pride in his job. The car was nice and good to go and it was my first Porsche and the first impression was great.
Get it detailed at the best place u can find and it should be fine. If the dealership arranged the shipping they will pay for it probably.

 

wtf what kind of truck they used to deliver it? unbelievable

 

One of my clients, an owner of a number of car stores, said "the only thing that can't be fixed is a dead man." Take a deep breath, enjoy the car and have it fixed.

 

Sorry but if any scratches were put there by the driver running his hand over the car - I really cannot see how deep they could be. As stated, nothing that likely could not be detailed out by a pro.
Sure, I believe you should complain and try to at least split the cost with the seller or the trucking company.
Are you sure that there were not swirl marks prior to the car being shipped?
Did you choose the trucking company?

Come on now - listen to yourself and what you are complaining about. No it is not 'the perfect delivery', but this is nothing to lose any sleep over.

You make it sounds like your car is ruined. It's not like someone took a hammer to it.

Relax bud - otherwise you might have a heart attack when you get your first door ding.

Best of luck.

 

I too had a mixed delivery experience. The dealer tried to wash off a couple of scratches on the car, and really scuffed up the paint. The wax job on the car hid the paint damage so I didn't really note it during delivery, but it came out big time after my first home wash. I have an area on my hood (about 4" x 2") that is just one big dull spot due to the fine stratches where someone pushed too hard to rub out the scratch.

I intend to get a professional detail once Spring rolls around. I am fairly confident that it will be fixed. Still a bit annoying, tho.

That said, it doesn't impact the driving experience one bit. This is a great car!

 

Sorry to hear that OP, I really do feel for you because its the experience when purchasing a car like this for the first time makes it all the more disappointing. Been there and have the T-shirt. I am not going to give advice on what you should have done because that is irrelevant now.

As most of the posts have stated, get her detailed and this feeling will be in the rear view mirror before you know it... When you have sorted her please post some more pictures!!! Beneath the dirt she looks gorgeous

Congrats and happy driving!

 

That's a real bummer! I feel for you. It may well be worth naming and shaming the transporter either publicly or to the dealer. You may be able to save a fellow enthusiast suffering a similar experience.

Yup, agree with ae911 and others. Get the car detailed and put the delivery event behind you. The car will be gleaming in all its glory before you know it and then you can really enjoy it.

 

Honestly I'd just get a quote from a reputable detailer who does paint correction and have the dealer pay for it, shouldn't be a big deal.

 

Hold payment. Hmmmm.

You're thinking that the truck with the $100,000 car just showed up in front of his house, but he hadn't yet paid the out-of-state dealer for it? A COD deal?

Interesting idea.

 

I am sure it was a bummer. Did you beat them to death on price?

Here is how mine came in from out of state, perfect. Very professional.

 

I own a transport brokerage... trust me man... i've got real horror stories to share. But I am surprised he was wiping down the car with his hand. Some guys might spray off a car with water if it got dusty but most won't touch the paint (especially on a nice new car) for fear of putting marks into it.

Real horror stories are when the truck gets clipped by a train at a crossing carrying new mercedes prototypes... try explaining that one to the insurance company.

She looks like she'll be gorgeous with a quick detail. Enjoy it in good health!

 

+1 I would think the dealer would work with you without a problem. Congrats on the new purchase You'll have to take a few more shots when it gets detailed up. Enjoy you just bought a fantastic car !!

 

This is a "horror" story??