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New 991 damaged at dealership

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  #16  
Old 03-01-2013 | 10:18 PM
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New car with huge discount.
 
  #17  
Old 03-02-2013 | 12:52 AM
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I would definitely not accept it especially a purchase.
 
  #18  
Old 03-02-2013 | 01:52 AM
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I agree with most others, new Porsche should be new. When you start replacing a large part like a door, it just isn't the same. I would not accept.
 
  #19  
Old 03-02-2013 | 01:55 AM
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I would say if you got documentation of the replacement door (and why it was replaced) AND if the paint meter gave its blessing- maybe. But very iffy.

My wife just said- "make them order you a new car and have them pay for a rental car while you await for yours to arrive." (I love my wife!!)
 
  #20  
Old 03-02-2013 | 01:57 AM
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Sorry to hear this happened. From a technical perspective, you don't want to swap the door. There are many areas that are discretely painted, such as bolts, and once removed, you can tell it has been done.

Your best bet is to send us a picture of what the door looks like. A porsche specialist body shop, or one that is very reputable in your area, will do an excellent job matching the paint. Make sure you see some examples of the shop's work. Make sure you tell them to match the orange peel and match the same thickness of surrounding panels. A proficient body shop will make it look as if nothing happened and everything stays original to the current car. Make sure you get the dealer to fully pay for this and take care of you via discount, porsche goodies, or dealer service credit.

At the end, IMHO, not worth walking away and waiting another 4-5 months. Is there another 991 on the lot that you'd entertain? Perhaps getting an amazing deal would be in both your's and dealer's best interest.
 
  #21  
Old 03-02-2013 | 02:01 AM
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Want to see pics of the damage. Accidents happen but was it delivered by the lowest bidder?? (Shipping Wars) I would wait for a new one, and as a compensation the dealer should allow you to add some upgrades at their cost. (PSE) somthing to make the wait a little better. Good luck!! ( Paint would never be the same)
 
  #22  
Old 03-02-2013 | 04:32 AM
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I think u have tremendous leverage to have the car heavily discounted. I think they would have a tough time selling the car off the floor with a story like that attached to it. If that's true and the paint meter holds up, I say go for it. Also make sure the repair stays off your service record or it may become your problem when it comes time to sell. That aside, I expect few if any PPI's on a 991 would search for the technical details Mo mentions. Z
 
  #23  
Old 03-02-2013 | 04:50 AM
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I believe the repair will show up on the dealer car report, my local dealer had car in same situation (dock worker didnt know about the eparking brake and rolled the driver door while it was opened). Dealer was upfront about it because it would come up in the dealer notes if anyone checked. They offered that car for a discount, but not enough to make it worthwhile for me as it had plenty of unnecessary options bringing the car extremely high in cost.

So if it's a purchase, I would pass, next buyer will know about it. Lease, would be ok if you get big discount.
 
  #24  
Old 03-02-2013 | 04:56 AM
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I think it depends on how you plan to use the car. If DD and you are going to put 12k a year on it then if they can fix to you satisfaction then work for some free stuff like a clear bra, free tire/wheel insurance, free 4 year maintainance, etc.
If it is a garage queen them order new with a free rental car or loaner and as MikeGTS said some nice option added for free.
 
  #25  
Old 03-02-2013 | 05:11 AM
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Sorry to hear about this and how disappointed you must be.

The outcome needs to only have one factor satisfied. Can you live with that car knowing full well what happened to it etc? The discount may help and the replaced or repainted door may be done. If you're going to be fine with the car then you're good to go. If not or niggled about it, don't bother yourself anymore and get another car.

Fwiw, something good will come out of all this.
 
  #26  
Old 03-02-2013 | 05:27 AM
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i dont get this at all. the dealer made a mistake by damaging the door, they did the right thing by telling you and offering to put a new door on it instead of repairing the damaged door. problem solved. i do not get why the dealer should knock off thousands for this mistake like alot of you are saying they should. thats BS.

you guys constantly rip dealers on this forum, calling them morons and what not, little experience, etc but when they try to do the right thing all alot of you try to do is take advantage of a situation,thats not cool.

you should look in the mirror
 
  #27  
Old 03-02-2013 | 05:42 AM
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We'd all probably be blown away how many cars are damaged at or prior to the Port.

Most states require/ recommend if the car has more than 5% to MSRP damage it has to be disclosed to the buyer otherwise it's up to the integrity of the dealer.

The door can be re-skinned v swapped - work done by a quality shop will be
virtually undetectable. Check there is nothing recorded for Carfax or similar reporting agency - you don't want that following the car's vin#

Ask for some reasonable compensation in the form of accessories etc. & get a Panamera Turbo as a loaner - have some fun!
 
  #28  
Old 03-02-2013 | 05:56 AM
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Originally Posted by Christian
i dont get this at all. the dealer made a mistake by damaging the door, they did the right thing by telling you and offering to put a new door on it instead of repairing the damaged door. problem solved. i do not get why the dealer should knock off thousands for this mistake like alot of you are saying they should. thats BS.

you guys constantly rip dealers on this forum, calling them morons and what not, little experience, etc but when they try to do the right thing all alot of you try to do is take advantage of a situation,thats not cool.

you should look in the mirror
Christian, I believe laws vary from state to state regarding disclosure of pre-delivery damage of new cars. IIRC, in my state, a car that has damage exceeding $xxx can no longer be sold as new.
 

Last edited by bbywu; 03-02-2013 at 06:03 AM.
  #29  
Old 03-02-2013 | 06:33 AM
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I'm so sorry to hear about your experience, especially as I can directly relate. I bought a 1966 911 in 1967 thinking I was getting a near new car. It looked perfect and the Porsche dealer did not tell me about any repaired damage. Two years later the right rear corner panel paint started to crack. I took it back to another dealer (I had moved) and got it repaired and it started to crack again a year later. I couldn't take it and traded the car in on the blue car shown above. RNL is right when he says the painting of a Porsche is special. If my memory is correct, I think the car is in the paint shop for about a week at the factory. It's a work of art. But I can also appreciate waiting for a new car as I waited from November to June to get my 991. My preferred solution would be to have them replace the car with a new one and give you a loaner (perhaps this one repaired) in the interim. I think you will have to get Porsche of North America involved if they choose not to do that, but I'll bet you'll be successful if you do.

Hope you are fully satified in whatever decision you make.

ChuckJ
 

Last edited by ChuckJ; 03-02-2013 at 06:36 AM.
  #30  
Old 03-02-2013 | 06:54 AM
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Part of your resale value will be the ability to CPO the car. If the damage/repair prevents you from doing that, you may want to walk. I've bought two cpo cars and would not buy one that could not be cpo'd. Be sure to get it in writing.
 


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