My car got flat bedded to dealer last week because of an erratic idle which caused the car to turn off. The car would basically not go into drive mode before turning off almost as if there was a fuel line issue. No service code faults came up. The bizarre thing is that according to the service advisor, he was unable to replicate the issue and so just reflashed the cpu to ensure that it wouldn't happen again.
When I got the car back I noticed that it had an extra 15 miles on the odometer and the brakes seem to be squealing. Is that a normal amount of miles needed for an issue that probably did not need the car to be test driven? Even if it needed to be test driven, isn't 15 miles excessive? Just wondering if I can get some advise before I take it up with the service advisor.

 

The dealer will always have to drive it to see if the issue will come back on. My dealer was kind enough to ask if he could and if so how many miles would I be okay with. I decline and no miles were added.

Basically I don't think its an issue unless you asked for them not to.

 

Just ask him. For simple repairs 15 miles seems excessive, but to diagnose a hard to detect problem and then test drive after a reflash it doesn't seem out of line.

 

15 miles to diagnose a problem or to ensure it won't happen again doesn't seem unreasonable. I don't think a 15 mile joy ride is all that satisfactory to the dealer.

 

It may not be satisfactory to the dealer, but the dealer's service employees could sure enjoy the ride.

 

A joy ride could be 3 miles so it could go either way.

 

Ask the dealer...a little excessive IMO

 

Being a technician by trade... I do not think 15 miles is too much at all. To be honest, more times than not, the damn dealer wont even bother to drive and try to reproduce the problem.


I think they were trying to ensure you did not have any further problems. I drive every car in my shop that we work on between 15-20 miles to ensure no problems.


Mike

 

If the dealer is trying to replicate a problem that is not overtly apparant, 15 mile ride is not unreasonable. Believe me, they have better things to do with their time than drive another Porsche 15 extra miles.

 

I may be wrong, but I seriously doubt techs at Porsche dealerships are taking 'joy rides'. They only work on Porsches and test drive them all day long, so unless your car is really special, I do not think there would be much temptation to do so.

It may be different with other brands though where they do not see high performance cars at the shop everyday... Check this one: http://jalopnik.com/dealership-total...eal-1498804012

 

The dealer put on 25 miles on my car when I took my 991 2CS in.... I hope he enjoyed the ride...

 

Thanks guys. Maybe I'm being a little too paranoid.

 

They had my car for two weeks and put about 50 miles on it. I has their Cayman for the same time and put about 300. I think that was fair.

 

I wouldn't look at it that way. I'm pretty lax when it comes to dealers; I tend to believe that they'll treat me and my car with respect. At the same time, however, a 50-mile increase on my odometer would seriously set off some alarms in my head. That is, unless the service I took the car in for required such extensive test drives.

 

Don't take it as a negative. I drive quite a bit. With it in the shop, getting its third tranny, it saved me from putting miles on it myself.