X-pipe, two years later
#17
I had my first experience with Fabspeed a couple of months ago when i bought cat bypass pipes for my 958.2 Cayenne GTS. After 2 install attempts the pipes didn't fit and I drove around with a bit of a leak until they found a solution. They claimed the OEM clamps work with their pipes but it didn't. Then I waited 10 days and they said they'll send out their own clamp. I asked them since this was their fault to overnight the part to my installer, they declined and said I would have to pay for shipping. Finally after 3 trips to my installer, which by the way is an hour an 20 minute drive, problem was corrected. Needless to say I'll be keeping my 991 GTS stock w/ OEM parts.
#18
Originally Posted by luvawatch
I had my first experience with Fabspeed a couple of months ago when i bought cat bypass pipes for my 958.2 Cayenne GTS. After 2 install attempts the pipes didn't fit and I drove around with a bit of a leak until they found a solution. They claimed the OEM clamps work with their pipes but it didn't. Then I waited 10 days and they said they'll send out their own clamp. I asked them since this was their fault to overnight the part to my installer, they declined and said I would have to pay for shipping. Finally after 3 trips to my installer, which by the way is an hour an 20 minute drive, problem was corrected. Needless to say I'll be keeping my 991 GTS stock w/ OEM parts.
#19
Originally Posted by jerryk991
I have had a Sharkwerks X pipe that I bought two years ago and I just looked at it and it looks great.
#20
Originally Posted by combatninja
Anyone with a well seasoned AWE pipe want to snap a picture to compare? That looks like a cheap eBay exhaust that a teenager would put on a 15 year-old Civic. Do you have the OEM stuff that came off the car? I would rather run OEM than that junk.
P.S. Fabspeed, you are getting slaughtered in here, I would chime in and address this issue and quickly.
P.S. Fabspeed, you are getting slaughtered in here, I would chime in and address this issue and quickly.
As our peer said here, they don't seem to care, being a vendor of the forum or not
#23
Originally Posted by gray911
This is my FVD Brombacher PDK Street Sports System after 5 years of use including salted roads during winter. Fasteners are worn out but pipes are still in good shape.
#27
John McLane: I'm sorry to see that you're having an issue; I'm looking into this for you right now.
I personally have been with Fabspeed for over 5 years, and in that time, I've seen hundreds of vehicles with our products installed come through our shop for service and additional upgrades. I have never seen a single one of our products come in looking like that, even on older air-cooled cars that have been driving around the Northeast for 15-20 years with our products installed. There is definitely something going on there that I can't explain, but I'm going to investigate this.
Based on your photos, it looks like you're still running your OEM catalytic converters, which are visible behind our x-pipe. From what I can see, your factory parts have the same advanced surface degradation that the x-pipe does, which leads me to believe that your car has seen some sort of extreme environmental conditions far beyond anything that I have come across.
Please send me a PM at your earliest convenience with your name and contact information. I'd like to look up your order in the system and try to get to the bottom of this ASAP for you.
To everyone else: We take customer service very seriously and we try extremely hard to ensure that every customer has a phenomenal experience with our products. Our Limited Lifetime Warranty protects against defects in materials and construction. If we can get to the bottom of what has caused this corrosion, and we find out that there was something wrong with the product itself, we will certainly offer to repair/replace it under warranty.
I personally have been with Fabspeed for over 5 years, and in that time, I've seen hundreds of vehicles with our products installed come through our shop for service and additional upgrades. I have never seen a single one of our products come in looking like that, even on older air-cooled cars that have been driving around the Northeast for 15-20 years with our products installed. There is definitely something going on there that I can't explain, but I'm going to investigate this.
Based on your photos, it looks like you're still running your OEM catalytic converters, which are visible behind our x-pipe. From what I can see, your factory parts have the same advanced surface degradation that the x-pipe does, which leads me to believe that your car has seen some sort of extreme environmental conditions far beyond anything that I have come across.
Please send me a PM at your earliest convenience with your name and contact information. I'd like to look up your order in the system and try to get to the bottom of this ASAP for you.
To everyone else: We take customer service very seriously and we try extremely hard to ensure that every customer has a phenomenal experience with our products. Our Limited Lifetime Warranty protects against defects in materials and construction. If we can get to the bottom of what has caused this corrosion, and we find out that there was something wrong with the product itself, we will certainly offer to repair/replace it under warranty.
#28
I second that. Get yourself a nice Kline inconel system and just be done with it!
#29
Fabspeed guy,
The original poster said he contacted your company to no avail. I see that you are now trying to do something about this because it has now become very public and will likely hit you in the pocketbook. I think your company needs to do a better job of dealing with issues before it gets to this point. Someone there needs to be trained in customer service and working through problems. Your company blew him off repeatedly until it was shamed on the internet. Too little too late in my opinion. I would never consider buying anything from you just based on this thread here.
The original poster said he contacted your company to no avail. I see that you are now trying to do something about this because it has now become very public and will likely hit you in the pocketbook. I think your company needs to do a better job of dealing with issues before it gets to this point. Someone there needs to be trained in customer service and working through problems. Your company blew him off repeatedly until it was shamed on the internet. Too little too late in my opinion. I would never consider buying anything from you just based on this thread here.
Last edited by combatninja; 09-19-2016 at 02:38 PM.
#30
JOHN
This is Joe Fabiani the President of Fabspeed Motorsport USA. I am a Porsche Club member for 30+ years and also a passionate Porsche owner, collector, DE and Club racer.
What you are seeing on your Fabspeed Motorsport 991 X is simply surface rust that is 100% normal from regular driving and enjoying your car. Seriously, surface rust comes from routinely driving your car or any car in the rain and picking up road debris that clings to mufflers and exhaust pipes and consequently rusts. Surface rust is therefore vehicle driven particulate matter that has metal shavings and that material in the presence of rain continual heat cycling surface rust forms and migrates on the surface on any exhaust system. Its a linear progression that is driven primarily by driving in the rain.
IF you look closely in your photos your factory 991 Porsche headers are a deep brown from surface rust as are some of the other pictures from various replies. Your factory Porsche clamps and hardware are also heavily rusted as well. This is normal and customary. At Fabspeed we see daily driven cars that endure years of winter usuage from New England to New Jersey and these guys have snow tires on their Porsche, BMW and Bentley cars and the cars factory exhausts and occasionally Fabspeed exhausts are caked in dirt and surface rust.
Porsche OEM exhaust systems are typically T409 stainless steel which is a cheaper grade of stainless steel with more iron in the alloy. Porsche also has 304 stainless steel which is non magnetic.
The Fabspeed Motorsport 991 X pipe you have is Type 304 L (L for low carbon content) and is a premium USA sourced material from Rath Gibson. The Fabspeed Motorsport center section is the Worlds only lost wax CAD designed and engineered Maxflo X pipe that is also T304L and our brackets are T304L and cut on our Fabspeed FLOW Mach 4 waterjet and cnc bent on the Fabspeed Bystronic German press brake. All these parts would last for millions and millions of years on the bottom of the Ocean as these parts are T304L and will not rust.
Once again surface rust will OCCUR no matter what the base material alloy of the exhaust system is made as surface rust is material that is clinging and rusty on the surface of the host substrate. So even an AKRAPOVIC Titanium exhaust or an Inconel T625 stainless steel exhaust system will have serious surface RUST if the car is actually driven and enjoyed on a regular basis in the rain. The base material will exhibit surface rust even though the substrate is 100% inert from oxidation.
Therefore surface rust happens on any and all exhaust systems no matter what the name brand and cost. Pictures don't explain surface rust vis a vis brands and garage queen over a daily driver and if used on a costline or salty New England to Montreal Canada.
Fabspeed Motorsport designed and engineered the worlds 1st investment cast X pipe for Porsche, Ferrari, Lamborghini and other exotic cars. Most companies cobble together X pipes from 4 quantity 90 degree bends and or as that FVD pipe picture shows an " H pipe with a metal welded patch panels" to cover the center so called X. Caveat emptor. The Fabspeed investment lost wax X pipes make maxmimum power and sports car sound and will never ever break. The investment made by Fabspeed for tooling was extremely expensive versus cobbling an X pipe. Please notice the difference.
Posrche, Ferrari, McLaren, Bentley and Lamborghini use accuseal style clamps for their OEM exhaust system and Fabspeed Motorsport buys these quality clamps from the same resources. Fabspeed did NOT cut any corners and the rust on the bolts is normal. No one uses stainless on stainless Bolts & LOck nuts as installing stainless on stainless results in GAULing with surface rust.
Fabspeed Motorsport USA supplies Wurth Germany hardware at great expense for all our exhaust systems and Wurth is better than OEM hardware.
JOHN your Fabspeed X pipe is working geart and is not leaking and you have nothing to be concerned about. If you want extra clamps let us know as we are fellow Porsche owners through and through and car enthusiasts and stand behind everything we do.
This is Joe Fabiani the President of Fabspeed Motorsport USA. I am a Porsche Club member for 30+ years and also a passionate Porsche owner, collector, DE and Club racer.
What you are seeing on your Fabspeed Motorsport 991 X is simply surface rust that is 100% normal from regular driving and enjoying your car. Seriously, surface rust comes from routinely driving your car or any car in the rain and picking up road debris that clings to mufflers and exhaust pipes and consequently rusts. Surface rust is therefore vehicle driven particulate matter that has metal shavings and that material in the presence of rain continual heat cycling surface rust forms and migrates on the surface on any exhaust system. Its a linear progression that is driven primarily by driving in the rain.
IF you look closely in your photos your factory 991 Porsche headers are a deep brown from surface rust as are some of the other pictures from various replies. Your factory Porsche clamps and hardware are also heavily rusted as well. This is normal and customary. At Fabspeed we see daily driven cars that endure years of winter usuage from New England to New Jersey and these guys have snow tires on their Porsche, BMW and Bentley cars and the cars factory exhausts and occasionally Fabspeed exhausts are caked in dirt and surface rust.
Porsche OEM exhaust systems are typically T409 stainless steel which is a cheaper grade of stainless steel with more iron in the alloy. Porsche also has 304 stainless steel which is non magnetic.
The Fabspeed Motorsport 991 X pipe you have is Type 304 L (L for low carbon content) and is a premium USA sourced material from Rath Gibson. The Fabspeed Motorsport center section is the Worlds only lost wax CAD designed and engineered Maxflo X pipe that is also T304L and our brackets are T304L and cut on our Fabspeed FLOW Mach 4 waterjet and cnc bent on the Fabspeed Bystronic German press brake. All these parts would last for millions and millions of years on the bottom of the Ocean as these parts are T304L and will not rust.
Once again surface rust will OCCUR no matter what the base material alloy of the exhaust system is made as surface rust is material that is clinging and rusty on the surface of the host substrate. So even an AKRAPOVIC Titanium exhaust or an Inconel T625 stainless steel exhaust system will have serious surface RUST if the car is actually driven and enjoyed on a regular basis in the rain. The base material will exhibit surface rust even though the substrate is 100% inert from oxidation.
Therefore surface rust happens on any and all exhaust systems no matter what the name brand and cost. Pictures don't explain surface rust vis a vis brands and garage queen over a daily driver and if used on a costline or salty New England to Montreal Canada.
Fabspeed Motorsport designed and engineered the worlds 1st investment cast X pipe for Porsche, Ferrari, Lamborghini and other exotic cars. Most companies cobble together X pipes from 4 quantity 90 degree bends and or as that FVD pipe picture shows an " H pipe with a metal welded patch panels" to cover the center so called X. Caveat emptor. The Fabspeed investment lost wax X pipes make maxmimum power and sports car sound and will never ever break. The investment made by Fabspeed for tooling was extremely expensive versus cobbling an X pipe. Please notice the difference.
Posrche, Ferrari, McLaren, Bentley and Lamborghini use accuseal style clamps for their OEM exhaust system and Fabspeed Motorsport buys these quality clamps from the same resources. Fabspeed did NOT cut any corners and the rust on the bolts is normal. No one uses stainless on stainless Bolts & LOck nuts as installing stainless on stainless results in GAULing with surface rust.
Fabspeed Motorsport USA supplies Wurth Germany hardware at great expense for all our exhaust systems and Wurth is better than OEM hardware.
JOHN your Fabspeed X pipe is working geart and is not leaking and you have nothing to be concerned about. If you want extra clamps let us know as we are fellow Porsche owners through and through and car enthusiasts and stand behind everything we do.
Last edited by Fabspeed Motorsport; 09-19-2016 at 05:22 PM.