Had this issue as well. I got a call from the shop saying they messed up a wheel trying to remove a tire, I asked if it was bad and they said not really but it didn't come in like that. When I got to the shop it actually wasn't very bad, but they said they would but me a new wheel anyways. The wheel was discontinued but tire rack had a few left, so they bought me a 600$ wheel and said they would not work on it because they didn't want to mess it up again, so i went somewhere else and they did it for me with no issues. They said the last shop most likely had it set up wrong on the machine. good luck on getting your wheel back!

 

I cannot believe this! they are stupid or what?!