how do you figure.... even if his warranty was valid from the date of purchase, they would have voided it anyway from the track use. it's a mute point. the dealer's position on warranty coverage isn't going to be different from PCNA.

if he hadn't taken it to the track, there may be an argument there for them to cover it. but he did.... so if they do cover it, it will only be because they are trying making an exception to do the right thing for a good customer.

 

A Porsche GT3 isn't a track car. It isn't suppose to be used on a track. It is a over glamorized street grocery getter.

 

why quote me there? when did i say the gt3 is a full blown race or something like that? my post there had nothing to do with the gt3 being a track car or not. it was more about the fact that it was taken to the track, so the over rev and dealer promises means nothing since PCNA is going to void the warranty anyway.

 

Dog:
After having read and re-read the first post from Boy, I re-re-read it. I had understood him to say that he had not tracked his car. On the third re-read, I understand your point and admit I am confused...I can't tell from his post if Boy tracked the car or not. If he did track it, then I agree with you that the dealer may be off the hook because the warranty was subject to Boy's compliance with its terms, one of which is no tracking failures are covered. I sincerely apologize for my crappy posts based on what could well be my misunderstanding of Boy's posts. Perhaps he will clarify: Did he track the car?

What I thought Boy was saying (if anybody cares) was that the tracking abuse was not caused by him, but by the prior owner....that since he (Boy) had not tracked it, PCNA should not deny his warranty claim.

Technically speaking, even if Boy had tracked the car the warranty would not be void...only those failures caused by tracking are not covered. However, that may be a distinction without a difference, since once PCNA denies warranty coverage, an owner may have to go to court to make PCNA prove a failure they deny warranty coverage for was caused by tracking...not a small matter.

 

It is my understanding that Boy tracks his car. Boy has a lot of track experience for a guy his age and is also a DE instructor. I thought I had read that he had already tracked his GT3. Boy did mention he has track parts in his car (GT3 seats, 6 pt harness, etc).

Boy has a lot of experience under his belt for being such a young guy. All the more reason to appease him. Boy is young and will have the opportunity to buy many more porsches over his life time if they treat him right

 

rought situation all the way around. in this post he says he tracked the car, although not that often due to the fact that he had only had the car 3 months. and he also mentions that the car had an over rev prior to the purchase. PCNA will not back you for one of those things, never mind both...

hopefully PCNA just does the right thing. this is a good lesson for perspective used porsche customers. i had a PPI on my car before purchasing, but never thought to ask about over revs or other warranty voiding situations. this is definetely something that should be addressed and put into writing prior to purchase if the situation comes up. sounds like the Boy had a greedy dealer who just told him what he wanted to hear to make the sale.

 

It was clearly stated that after his acquisition he tracked the car---albeit only a little bit. Regardless what the selling dealer represented, if Boy tracked the car afterward then PCNA can choose to deny warranty coverage due to track use.

It is rather misleading to market a car for track use and then deny warranty due to the fine prints. If you don't like their policy, you can protest this with your checkbook the next time when you buy a car. Unfortunately for us, the majority of the owners don't give a darn so it may fall upon deaf ears.

 

you need a haircut pauly

 

I would so buy a Z06 over a turbo today. NO CONTEST!

 

I agree i'm so over porsche and their BS

 

What mfgr offers a warranty that covers track events?

 

Damn, I thought I escaped all this mess when I left BMW.

My Story:
I bought a BMW M3 Converitible brand new when they first came off the lot. Needless to say I never tracked the car at all but I should have never bought an October build

The engine blew at 13K due to an manufacturer defect from the crankshaft bearings not getting enough oil and the pistons detonating as a result.

They kept my car for 3 months and finally replaced the engine. Until that point I never had that ever happen to me before. I heard the same situation happen to previous owners, where their warranty were denied under the claim that the vehicle was over-revved or tracked (even though most were not, and in fact the car broke at 2K rpm... not really track speed).

Even though they fixed my car, I lost all confidence in BMW, sold the vehicle shortly afterwards, and never looked back.

Kind of funny to later receive a letter from BMW to all M3 owners claiming that they were on top of the problem and offering free 100K warranties... BMW trying to cover their own *** with the stupid public relations ploy IMHO.

Even with my S2000 that vehicle has been super reliable and the engine never gave me any problems (although a head on with fluffy the coyote on the highway did not end well for both the car and the wild dog). If only Honda can make a car like the 911...

You will definitely need to make a lot of fuss for them to do anything under warranty. The more hassle you make for them (i.e. the more the problem will be exposed to the public, and affect sales/reputation) the more likely they will accomodate you.

One of my friends directly had a lawyer write a letter to the manufacturer's NA rep and the dealer. In THAT specific case I believe it was the quickest response I ever heard of. They promptly refunded all of my friend's cost of buying the car including interest... crazy huh?

 

BMW handles issues better than any other marque. Porsche is the worst at dealing with problems.

In Porsche's case you need to ask for the regional reps name and phone number if you have a major issue, before the dealer sorts it out and comes to their own conclusion. I have found the regional reps to be very reasonable, if you are. Give them the facts and they make a reasonable judgement. I have also seen many cases where the dealer gives them the story, which may reflect their opinion of what might of happened, instead of what did (he has lots of mods, so he most of tracked the car and it is abused, when it may not be). It is important to speak with the regional rep yourself. They will take your call.

Good luck with your issue. Unfortunately if you do not buy your car new Porsche takes a very hard line, in their favor on major failures. Getting in touch with your regional rep is your best bet. Getting a lawyer will end any chance of getting a quick resolution with Porsche. They are happy to turn it over to legal and forget about you.

Someone made the arguement that you are young and as such should be treated well. I made that exact arguement to my regional rep, hey I am 38 and I have owned 6 different Porsche's, I will buy many more over the next 30 years etc. He agreed with me and took care of the issue, when technically under their warranty he did not have to.

JCM

 

I think this may depend on the rep you are dealing with as well. I definitely agree with Supercup that you should always start out being very reasonable with them, and escalate depending on the response.

In my case with BMW the dealer was very reasonable and worked with me all along the way (I was also personal friends with the service advisor, so that may have helped), while the regional BMW NA rep was the complete opposite. For me it felt very much like if they can get away with not spending as much, they will. Several other early gen. E46 M3 owners with engine problems can speak to that as well.

Ultimately, if they know you are willing to go all the way, the cost-benefit of them fighting against you decreases drastically. Any legal dispute can easily outweight the cost of them replacing your vehicle/fixing the part.

In conclusion, regardless of the auto manufacturer, it's ultimately a business trying to make a profit. The reps always weight the pros and cons of each situation. Some owners may be ok with not dealing with the hassle and paying for the replacement themselves. For those instances, the rep just saved the company thousands.

 

I think its with porsche. All their new adds for the GT3 that I have seen show the car on the track but I guess once I get it on the track the warranty is voided. Great marketing by porche to void warrantys and save money.. Just my opinion because its raining today and the surf is blown out...lol