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GT700 headers cracked! EVOMS comes through, now that's customer service!

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  #16  
Old 09-06-2007, 09:29 AM
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The factory ones are stainless as well, so that shouldn't be the issue. I have never seen that with the fabspeed turbo headers, prolly a manufacturing glitch/supplier problem, GL.
 
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  #17  
Old 09-06-2007, 09:33 AM
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How many miles have you put on them?


Chris
 
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  #18  
Old 09-06-2007, 09:45 AM
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buddy im running stock ported and polsihed headers and swaincoated , with no problems and much success as borat would say !LOL
 
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  #19  
Old 09-06-2007, 10:04 AM
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I'm sure EVO will warranty them for you. Not sure who they contract with in China, but like anything, quality can vary quite a bit....
 
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  #20  
Old 09-06-2007, 10:11 AM
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Dan already called this morning first thing and he is overnighting a new pair of headers! Thanks Dan!

He wants the old ones back to see what the issue might be. Probably just an isolated situation because I have not heard of anyone else having this problem.

If needed I will have them swain coated but I just need them on right now for my track event.

Thanks Evoms and Dan for outstanding customer service and quick response! You guys are the best!
 
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  #21  
Old 09-06-2007, 10:13 AM
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Originally Posted by eclou
There's going to be a new line of 321SS (instead of cheap 304SS) and inconel headers coming soon, using real Burns Stainless collectors and CNC cut flanges. Prices will be very competitive

i love teasing
 
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  #22  
Old 09-06-2007, 10:54 AM
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Buddy, no sweat! Sorry for the inconvenience.
Headers will be there tomorrow. We will provide a call tag so they can just send the old ones back.
Have fun next weekend!!!

 
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  #23  
Old 09-06-2007, 11:04 AM
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EVOMS has great customer service. Great Tuner!
 
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  #24  
Old 09-06-2007, 11:37 AM
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nice to see evoms step up like that ! props.
 
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  #25  
Old 09-06-2007, 12:09 PM
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It seems like a lot of companies in most industries are turning away from good customer service. Its good to see a company step up with excellent service and show customers that they do care about them. Great job Evo!!! I will definitly be a future customer with service like that!
 
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  #26  
Old 09-06-2007, 01:26 PM
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I've had mine for around 2 years and I've had no problems. I track my car often too
 
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  #27  
Old 09-06-2007, 01:29 PM
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Originally Posted by RennTechV12
I've had mine for around 2 years and I've had no problems. I track my car often too
That's good to hear. Probably an isolated problem like someone else said...

I loved the vids of your old SL600RT running the 1/4 mile in low 11's. From looking at your sig, your GT2 must be a completely different animal.
 
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  #28  
Old 09-06-2007, 07:20 PM
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[quote=TT Surgeon;1321274]The factory ones are stainless as well, so that shouldn't be the issue. [quote]

Factory headers are usually dual walled and much thicker for emission purposes. They need to keep the exhaust heat high so that the cats can be more efficient.
 
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  #29  
Old 09-07-2007, 12:15 AM
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Nice to see EVOMS come through with the replacement. I've had my fair share of similiar situations and resolutions with them. Good to see.
 
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  #30  
Old 09-07-2007, 12:53 AM
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great company!
 
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