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Yes, Stephen does make house calls

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Old 09-12-2007, 07:49 PM
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Thumbs up Yes, Stephen does make house calls
Stephen Kaspar and his assistant Karl flew in this morning from Kansas to Colorado to install the new larger intercoolers and Hitachi MAF / new ECU programming. They were well prepared (tools sent along before via UPS) and incredibly efficient, finishing the job in just a few hours. All was back together in no time, and of course, no installation is complete without Stephen giving the car a test drive.....

Thanks again for all the great work Stephen!
 
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Old 09-12-2007, 08:05 PM
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Wow...that is special. So how does the car ride Paul? We have to get together some time...lookin' good!
 
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Old 09-12-2007, 08:20 PM
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Paul,
It ws my pleasure to finally get to meet you. Lord knows your car and I have had a lot of time together.

Talk about a long day. On the plane at 5 and I just walked through the door. I don't care how much you try to sleep on the plane it doesn't help. Steaks are grilling now then off to bed!
 
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Old 09-12-2007, 08:29 PM
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You are "numero uno" Doc.
 
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Old 09-12-2007, 08:42 PM
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That's fantastic. Didn't think service like that even existed anymore, if ever. I am thoroughly impressed.
 
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Old 09-12-2007, 08:43 PM
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Now that's customer service!
 
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Old 09-12-2007, 08:46 PM
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Thanks,

I will fly out and install kits, most don't request it. We used to do it all the time. I don't mind scheduling 2 weeks out of the month to do it. Poeple just need to ask.
 
Last edited by PorschePhd; 09-12-2007 at 08:48 PM.
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Old 09-12-2007, 09:30 PM
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Now THATS customer service.
 
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Old 09-12-2007, 09:45 PM
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Ha, just being me. BTW I did this with a fractured ankle....The other guy was worse.
 
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Old 09-13-2007, 01:54 AM
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I've just taken a short ride so far; she pulls very strong, plus the feel is actually much smoother. I'm going to pick up some VP MS109 on Saturday, so I'll let you know when I take her out for another drive on the weekend.

Originally Posted by wross996TT
Wow...that is special. So how does the car ride Paul? We have to get together some time...lookin' good!
 
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Old 09-13-2007, 01:58 AM
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Originally Posted by CamNeelyphile
You are "numero uno" Doc.
+1. Stephen is the man!!!

Craig
 
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Old 09-13-2007, 03:39 AM
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Originally Posted by PorschePhd
Thanks,

I will fly out and install kits, most don't request it. We used to do it all the time. I don't mind scheduling 2 weeks out of the month to do it. Poeple just need to ask.
Nice1, book you for a flight to Scotland mate,
 
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Old 09-13-2007, 03:54 AM
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yup customer service at its finest!
 
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Old 09-13-2007, 06:09 AM
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Damn, If I only knew! Stephen has my '01 turbo in KS getting Stage 4, intercoolers, Boost hoses and a few other go fast goodies goodies.. doubt it would be done in an afternoon much less a weekend though. Maybe some of us CO Porsches can come up with some projects to bring Stephen and his group out again, can you say "group buy"? :-)

Good to see the excellent support!
 
Last edited by DEEPBLUE; 09-13-2007 at 06:12 AM.
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Old 09-13-2007, 06:46 AM
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Very cool!

Great job, Stephen & Karl.
 
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