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Horrible Experience Ordering a Boot From JK Auto Upholstery

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Old 10-07-2015 | 08:40 AM
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Horrible Experience Ordering a Boot From JK Auto Upholstery

I posted this on Ferrari Chat but given that they make 996 boots, seat covers, etc I wanted to share it here as well.

I wanted to post this to ensure that no one experiences what I have with this company JK Auto Upholstery, selling their boots and tops on eBay, link below.

http://www.ebay.com/itm/Ferrari-mondial-leather-boot-1984-1994-/151739429624?hash=item23545ff2f8&vxp=mtr

I contacted them through eBay to ask about colors of the boots and we finally settled on what they said was the correct color for my beige interior. Seller offered that if we did the transaction outside of eBay then they would do a $25 discount over paypal, which I foolishly accepted.

After three weeks the boot finally arrives, but it is in the wrong color. I figure that I can live with the color variance and have it fitted but when I do I notice that it doesn't even fit! I immediately contacted them and Anna offered to take it back and make me another boot. I shipped it back to her via FedEx with signature delivery. They received it and she said they would make me a replacement but asked if I would send my original so they could be sure to get the dimensions correct, which I declined as I was afraid it could be lost or damaged and then I would really be up a creek, so to speak. She said that the material had come in, and they were ready to make another but then went radio silent. Over a month went by of my emails, eBay messages, phone calls, etc going unanswered when I finally decided to file a claim on PayPal.

Seller acknowledged in the PayPal correspondence that they had received it back and I posted the return tracking number. However, for some reason PayPal decided against me even though they have both the boot and my money, having acknowledged that they had accepted/received the return!

In any event, I will file with my credit card and likely get my money back but I wanted to make sure that everyone knew that JK Auto Upholstery are crooks and do NOT order anything from them.
 
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Old 10-07-2015 | 11:34 AM
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Thanks for the heads up. Sorry to hear you had such problems, makes me wonder; don't these companies know that people who own high end sports cars is a small community?
 
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Old 10-07-2015 | 02:15 PM
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Boot

Where is that place, sounds like what happened to me two months ago with a boot/**** for my 996, had to email several times, same deal eBay/PayPal.
I just deleted the pictures from the poor quality workmanship.
The place I dealt with was in Florida.





QUOTE=onefastman1;4410703]I posted this on Ferrari Chat but given that they make 996 boots, seat covers, etc I wanted to share it here as well.

I wanted to post this to ensure that no one experiences what I have with this company JK Auto Upholstery, selling their boots and tops on eBay, link below.

http://www.ebay.com/itm/Ferrari-mondial-leather-boot-1984-1994-/151739429624?hash=item23545ff2f8&vxp=mtr

I contacted them through eBay to ask about colors of the boots and we finally settled on what they said was the correct color for my beige interior. Seller offered that if we did the transaction outside of eBay then they would do a $25 discount over paypal, which I foolishly accepted.

After three weeks the boot finally arrives, but it is in the wrong color. I figure that I can live with the color variance and have it fitted but when I do I notice that it doesn't even fit! I immediately contacted them and Anna offered to take it back and make me another boot. I shipped it back to her via FedEx with signature delivery. They received it and she said they would make me a replacement but asked if I would send my original so they could be sure to get the dimensions correct, which I declined as I was afraid it could be lost or damaged and then I would really be up a creek, so to speak. She said that the material had come in, and they were ready to make another but then went radio silent. Over a month went by of my emails, eBay messages, phone calls, etc going unanswered when I finally decided to file a claim on PayPal.

Seller acknowledged in the PayPal correspondence that they had received it back and I posted the return tracking number. However, for some reason PayPal decided against me even though they have both the boot and my money, having acknowledged that they had accepted/received the return!

In any event, I will file with my credit card and likely get my money back but I wanted to make sure that everyone knew that JK Auto Upholstery are crooks and do NOT order anything from them.[/QUOTE]
 
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