You feel sorry??

I feel sorry for the people that get a SHELF tune that doesn't work as intended and must be corrected with custom mapping.. I feel sorry for the people that will end up at the dealer with voided warranty because they were misled.. Thats who i feel sorry for.. Not the guy or shop who spent 10 minutes removing their Ecu to insure the flash is done properly, voltage doesn't drop during the reflash, doesn't brick the ecu etc..

Mike

 

Well like most tuners at a shop and since we can remote data log and flash any dyno can be used yet I generally use a Superflow. The info uploads to our main server. In this day and age most custom tunes or tunes are spot on the first time and may require a rev, after all everything is in the data.

Best,
Scott

 

The EVOMSit reads out the stock file. That is then stored/backed up and it can be flashed completely back to the _stock_ file that was read out from said ECU. We can do that all day long and do it all the time when people sell their cars or want to put them back to stock. That does not mean that the ECU hasn't been modified. Again, reads, writes etc... all leave traces. I don't know what "generic" stock type of file system you are referring to.

Plain and simple, if you have/own a PIWIS and/or go to a dealership I recommend that you take a customer's 997TT (or whatever you use for R&D?) with a CEL of some sort and see what happens. Try being the end user and see it from their perspective (not to mention the service writer). Even after it's been flashed back with the stock file. I don't make the rules of the game Scott, PCNA does over here. Your warranty language is very cryptic on your web site I might add which is probably why there is all of this confusion. What happens when clients go in for service with thousands of ignition range 4, 5 and 6? PCNA will dig into the ECU right away. Those ranges are also stored whether or not a car has been flashed back to stock (along with the trace of it doing so) especially due to parameters being changed (then let's not get into it with raised rev limiters etc…)

I understand your partnership with Durametric has enabled the ease of upload/download and with Todd@Protomotive (who is obviously very talented etc..) doing files it certainly makes it easier for the end-user to do through the OBDII port but I'm afraid folks with _any_ software are still going to need to know up front that their warranty is indeed voided. I don't write software and have nothing to hide here and am merely letting people know how we as a company choose to deal with the whole software side of things as far as customers go. I agree you have to pay to play but I just don't think encouraging lying to the service adviser about being "stock" is the way to deal with a problem. Honesty seems to work best.

Either way, there are rules on this forum (about vendors vs vendors) which I also do not want to break and so I wish you luck and I’m stepping out with this as my final words… There were questions about Softronic and what software is/isn't detectable and all I want to do is let folks on the forum (many of whom are my friends and/or clients- past, present and/or future) know that no matter what software we sell that we will always be upfront about it being detectable and also about read/writes all leaving traces. It doesn't matter if you're upgrading the BIOS on your $150 motherboard or your $1200 Bosch/Seimens ECU tampering leaves traces.

 

Yes I agree with those shelf tunes as they are generic, unfortunately I do not know of any. Perhaps you may?

Porsche used to remove the DME's as a bit of info back in the pre Boxster 1997 era. The 993 in 1997 did have a CC460 chip yet the architecture was not there to port flash yet and required its removal.


Best,
Scott

 

So every car that has softronic where they a receive cable and flash the car in their garage gets a mobile dyno sent along with it??

I wasnt aware you had every single possible combination of parts in your database.. Just because AFR or Timing appears in check doesnt mean that the car doesnt like LESS or MORE timing, or Rich or Leaner AFR to make Power..

The Possible issues i stated when Obd2 flashing the car i guess you are going to dodge..

Mike

 

Good question.. Curious to know as well Softronic themselves does all this R&D??

MIke

 

Who developed EVOMS software? Todd Z or another person?
Robert

 

Yes I was thinking that as well.. With ignition ranges 4,5,6 from increased rev limiter its going to be in some of those ranges all the time.. How can that be explained while not having a tune supposedly??

Mike

 

All I can say (as a consumer) I re flashed (Softronic flash) back to stock. went back to the dealer for the 997c2 fan recall (in 2008). They re flashed the ECU with the fan update. I re sent the stock file back to Softronic. got the new file back. The dealer did not see the flash. THE END!!!!!!!!!!!!!!!!!

 

Thanks for the info and just so you know I have a couple PIWIS testers and visit the Dealers often and check flashed and re-flashed cars, well have been for years now. The over revs etc are not written in stone as with anything is programmable.

You are correct that I work with Duram as I have for years in the development of the system. Durametric is separate from the flashing yet some customers like to get the cable for erasing and checking faults or just to check the over revs etc.
Todd is another as Markski's car was a success along with many other cars, don't you think?. I also work with about 60 other tuners people etc. Basically talented people often work together for a better product or info that helps them all.


I was also just trying to be honest and address points that had been made.


Thanks Again,
Scott

 

The thing you must consider is that on a fan recall they dont necessarily look into the Ecu as far as a reason to void the warranty.. On a motor failure i wouldn't be so sure it would be THE END..

Actually rings a bell now that I had a customer who I flashed with EVOMSit that had to bring their car in for warranty.. We had never discussed bringing his car in for service and that i would swap the stock tune back in for free.. I dont recall if it didnt cross his mind or what but he had to have the car reflashed to set back something with the ABS he had an issue with.. He came back in and I reflashed it for him but the dealer never said a thing about the tune i put in his car.. Does it mean it wasnt seen?? or was it not looked for?? You tell me..

Mike

 

Hey relax take a deep breath and look at post 167.

I have to go now so in...... now out.........


Best,
Scott

 

Softronic claims that the overrevs will be wiped clean once you re-install the original stock file.

So, if I understand this right, if you buy a Softronic tune, you get some version of a Proto tune at lower cost which you can load using Softronic's flash client software using a Durametric cable/interface. That's a mouthful. When I was in the process of selecting a tuner, I was told by Vivid/Softronic that they would not provide custom tweaking of their tunes which is why I went with Proto who obviously does. Now I understand why.

 

So who that has the Softronic setup is going to do a before and after and Screen shot the Ignition Ranges to see if its wiped CLEAN?? any volunteers??

Mike

 

++1. This would be very interesting to see as well as the overrev counter actually being disabled (which it should be) but how sure are you that it is? I suspect it isn't. You guys should really test your system.