997 Turbo / GT2 2006–2012 Turbo discussion on the 997 model Porsche 911 Twin Turbo.

HREs peeling!

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  #16  
Old 09-05-2011 | 08:29 AM
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UPDATE: my local HRE reseller is going to get them re-powder coated for me - all 4 wheels under warranty apparently - which is great. I can switch coloured finishes if I like (only powdered ones though). A shame as I really like the new black with brushed face - a nice change that would have made this hassle all worth-while.

The really tricky part now is working out how I can remove the tyres (and TPMS sensors), and ship the wheels to them. Then what to do with a car with no wheels for a couple of weeks (and how to get home from where ever I take the wheels off). So this is going to take some planning. Shame I sold my OEM wheels a couple of years back.
 
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Old 09-05-2011 | 08:55 AM
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thats why I hold on to the stock stuff, you never know! Glad its working out, I would expect nothing less from HRE and the expected quality / service from the price of admission.
 
  #18  
Old 09-06-2011 | 11:59 AM
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Originally Posted by Lon@HRE
Hello Alex, we stand behind our finish and quality. Rest assure we will make things right.

Please email us at info@hrewheels.com or you can call us directly at 760-597-1960 Monday-Friday (Sept 5th Monday is Labor Day holiday for us in USA).
Typical HRE fashion. First class all the way and always stand behind their products with world class customer service. Other aftermarket wheel companies need to benchmark these guys and learn...
 
  #19  
Old 09-07-2011 | 05:06 AM
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Hre.....wtf:d
 
  #20  
Old 09-08-2011 | 08:05 AM
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UPDATE: HRE MD Alex has been really going out his way to accommodate me on this issue. HRE are perfectly willing to re-finish my current wheels under warranty, or, do me a fantastic deal on a new set (with different finish) and trade in my old ones. So as I am having major headaches finding a way of removing wheels from my Porsche and then storage for a couple of weeks, I have decided to take Alex up on his very generous offer. Should take 2-3 weeks but I am now ordering a new set of 19" P40 finished in charcoal gloss with a brushed face. Pictures to follow
 
  #21  
Old 09-08-2011 | 08:15 AM
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They will be like this:





But with a charcoal interior like this:

 
  #22  
Old 09-08-2011 | 08:53 AM
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That charcoal gloss and brushed face looks incredible. On the white turbo, are those wheels shown with black gloss? Sharp.
 
  #23  
Old 09-08-2011 | 09:11 AM
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Originally Posted by RNS
On the white turbo, are those wheels shown with black gloss? Sharp.
Yes black gloss on the white turbo - a bit too much contrast for me - hence why I am going for charcoal
 
  #24  
Old 09-08-2011 | 02:16 PM
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Props to HRE. I will definitely consider them in my future purchase. Always thought of HRE as high quality. It's good to know they have excellent service as well.
 
  #25  
Old 09-08-2011 | 02:23 PM
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Not suprised by the way HRE handled this. They are known for great customer service.
 
  #26  
Old 09-10-2011 | 11:04 AM
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