Florida Porsche Dealer Finance Manager Hangs up on me while negotiating!
#61
03-13-2007, 04:07 PM
Originally Posted by YesItsLoaded
Now I see ... and yes you are absolutely right - while we all knew about the automatic deactivation based on weight ... no one at the dealership knew if and/or why there was no longer a key.
Thank you so much for pointing this out to me - you saved me from arguing to receive something that doesn't exist!
The dealer claims there is no way to attach the LATCH System to the back seats - any suggestions/tips/pics that will help me show my dealer that this can be done?
I never messed with it once my dealer had them attached. Sorry, no pics and I traded the S coupe last year for two SUV's (only temporary!). I know the P-dealer attached my two kid seats in the back both by using the rear seat belts and also some other tether straps... whatever the set up it wasn't pretty-- the rear child seats were always slanted/cockeyed inward because of the narrowness of the rear seat bottom cushion, but it still was secure... kids were only 2yrs and 3.5 yrs at the time so all that I ever needed to do was to fasten the 5-point harness over my girls.
What do you think I should request in its place?
Why not ask for the tire/wheel road hazard warranty. Probably retails for about $500 - $600 (dealer cost is probably $350-$400(?), coincidentally right around the same cost as the 'old' MY05 airbag deactivation kit would've priced out at.
BTW: the boat is in ... should have my baby by Wed.
Thank you so much for pointing this out to me - you saved me from arguing to receive something that doesn't exist!
The dealer claims there is no way to attach the LATCH System to the back seats - any suggestions/tips/pics that will help me show my dealer that this can be done?
I never messed with it once my dealer had them attached. Sorry, no pics and I traded the S coupe last year for two SUV's (only temporary!). I know the P-dealer attached my two kid seats in the back both by using the rear seat belts and also some other tether straps... whatever the set up it wasn't pretty-- the rear child seats were always slanted/cockeyed inward because of the narrowness of the rear seat bottom cushion, but it still was secure... kids were only 2yrs and 3.5 yrs at the time so all that I ever needed to do was to fasten the 5-point harness over my girls.
What do you think I should request in its place?
Why not ask for the tire/wheel road hazard warranty. Probably retails for about $500 - $600 (dealer cost is probably $350-$400(?), coincidentally right around the same cost as the 'old' MY05 airbag deactivation kit would've priced out at.
BTW: the boat is in ... should have my baby by Wed.
Last edited by C4Cortez; 03-14-2007 at 08:47 PM.
#63
03-14-2007, 08:36 AM
Originally Posted by xillentz
haha newbie q:
what's a money factor?
the difference between 0.0038, 0.0036, and 0.0032?
what's a money factor?
the difference between 0.0038, 0.0036, and 0.0032?
.0038 = 9.12 %
.0036 = 8.64 %
.0034 = 8.16 %
.0032 = 7.68 %
#64
03-14-2007, 06:42 PM
Originally Posted by YesItsLoaded
Just received a call in my office from the FI manager at my dealership. Actually, I was busy for the first two calls she made in an attempt to reach me, but she got through to me on the third.
She wanted me to know that a horrible misunderstanding had occured and she never intended to hang up on me. She apologized profusely and was really very sincere.
She will honor the 'enhanced' deal made to me by my salesman (.0036 money factor/$1500 of MSRP), and will throw in installation of my Porsche child seat /anchors/airbag deactivation key.
While not a windfall, I am satisfied with her explanation, sincerity and the added bennies.
BTW: she called me after she was called by one of her customers and told to check out the posts here. She told me she read each and every post, agreed with some, disagreed with some, but most importantly helped her see that she needed to clear up the misunderstanding - which she promptly did.
She wanted me to know that a horrible misunderstanding had occured and she never intended to hang up on me. She apologized profusely and was really very sincere.
She will honor the 'enhanced' deal made to me by my salesman (.0036 money factor/$1500 of MSRP), and will throw in installation of my Porsche child seat /anchors/airbag deactivation key.
While not a windfall, I am satisfied with her explanation, sincerity and the added bennies.
BTW: she called me after she was called by one of her customers and told to check out the posts here. She told me she read each and every post, agreed with some, disagreed with some, but most importantly helped her see that she needed to clear up the misunderstanding - which she promptly did.
IMO, they should demote her snippy *** to receptionist.
Last edited by Divexxtreme; 03-14-2007 at 07:19 PM.
#65
03-14-2007, 06:51 PM
Registered User
Join Date: Nov 2004
Location: Delawhere?
Age: 44
Posts: 3,725
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I think it's obvious that she got her *** chewed and possibly her job threatened, and was told to call and apologize. Since no one likes admitting that they were intentionally mean and pigheaded, she tried to make it sound like an accident.
#66
03-14-2007, 10:10 PM
knowing the new GM you bet she got her *** chewed off. He is very customer oriented and would not allow that to happen while he is in charge!! My last two dealing with Braman were the best so far with no glitches.
#69
03-21-2007, 11:37 AM
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Location: Southern California
Posts: 3,509
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Honestly, I would walk or demand a better deal.
Look, of course she is going to kiss your *** afterwards, it's her job to make you feel like you're the best. But you know what, she hung up on you in such a rude manner. I don't imagine what sort of an understanding could cause that, as there aren't that many misunderstandings, especially given that her job is to fully realize the financial issue at hand and deal with it.
So at the end of the day, you got a slap in the face and a ***** who brownosed her way into your wallet.
There's something called self-respect. I would either get the lower money factor - that is, make her lower it - or take another $1,500 or so off MSRP. Otherwise, I'd spit on them and walk. There are other dealers who would kill for your business and who wouldn't treat you like ****.
Just my two cents.
Look, of course she is going to kiss your *** afterwards, it's her job to make you feel like you're the best. But you know what, she hung up on you in such a rude manner. I don't imagine what sort of an understanding could cause that, as there aren't that many misunderstandings, especially given that her job is to fully realize the financial issue at hand and deal with it.
So at the end of the day, you got a slap in the face and a ***** who brownosed her way into your wallet.
There's something called self-respect. I would either get the lower money factor - that is, make her lower it - or take another $1,500 or so off MSRP. Otherwise, I'd spit on them and walk. There are other dealers who would kill for your business and who wouldn't treat you like ****.
Just my two cents.
#70
03-21-2007, 11:41 AM
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Location: Houston, Texas - USA
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Rep Power: 28
On second thought, I think you should have walked. When you're buying anything that costs as much as a 997TT, they should be kissing your *** like there is no tomorrow. I've seen *** kissing salespeople at department stores that would have treated you better.
#72
03-21-2007, 04:49 PM
Join Date: Jan 2007
Location: S. Florida
Posts: 28
Rep Power: 19
Originally Posted by C4Cortez
YesItsLoaded....well.. did the TT come in? things work out okay?
I took delivery last Thursday - and went out of town the next day. I have put only 400 miles on her to date ... OMG I haven't stopped smiling yet. The power is amazing (yes, there IS a definate turbo-lag ... but it spools so quickly, the lag is over before it really makes a difference ... at least for me at 400 miles - I'll see how I feel at 4k).
I think what surprises me most about the car is just how comfy it is as a daily driver - I was expecting a more harsh ride.
I took some quick pics yesterday and I tried to post them last night - but was given an error message each time (not real proficient at computers, but not a moron either). I'll PM someone here and figure it out - and will post the pics ASAP.
Regards.
#73
03-21-2007, 08:50 PM
gee guess i'm old school i believe that if your a customer and are treated poorly by a merchant you should go elsewere............i'd call the gm and talk to about the fi person. you are the customer and you are the reason every employee shows up for work every day good luck
#74
03-21-2007, 10:14 PM
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Join Date: Nov 2006
Location: Jupiter,Fl / La Jolla , CA
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Originally Posted by sftobr
Sorry they did not get the Lambo franchise. Getting tired of buying my Lambos from Prestige..you need to see Rodger Hawley at Orbit Racing and really make that thing scream!!!!
Btw I was just over there a few minutes ago and they have two yellow 07 Murcie's in the RR/Bently Showroom.
I find the finance guys at BMW better than at Porsche right down the block. I have dealt w/ Dennis the F & I Mgr on 3 different occasions and he really works to please you.
Roger is very busy now that the season is in full swing but it is always fun to drop by there to see what they are cooking up in the service area.
#75
03-22-2007, 01:43 PM
Originally Posted by YesItsLoaded
I have my '07 997tt arriving next tuesday into Braman Porsche in West Palm Beach, FL, so I began to make my leasing plans. As I posted last night https://www.6speedonline.com/forums/...ad.php?t=75900, I got high-balled on my Money Factor of .00380 (while paying full MSRP and a $1900 bank fee).
I called today and spoke with the FI Manager and advised I was rejecting their offer of .0038 and would do the deal at the .0032 buy rate. Her response: "No, we don't do that, I'm sorry, good bye".
I looked at my phone and thought "What did she say? No, she didn't" ... OMG - that b_tch actually hung up on me! I'm about to pay $140K for a car I spec'd and ordered 4-months ago and SHE HUNG UP ON ME!!!
I immediately called my salesman and said "Chip, we have a problem". He said "no we don't, I'll call you right back". He did shortly thereafter, and apologized for the actions of his FI Manager, and offered me the following deal:
- a money factor of .0036
- $1500 off MSRP.
What would you do???
I called today and spoke with the FI Manager and advised I was rejecting their offer of .0038 and would do the deal at the .0032 buy rate. Her response: "No, we don't do that, I'm sorry, good bye".
I looked at my phone and thought "What did she say? No, she didn't" ... OMG - that b_tch actually hung up on me! I'm about to pay $140K for a car I spec'd and ordered 4-months ago and SHE HUNG UP ON ME!!!
I immediately called my salesman and said "Chip, we have a problem". He said "no we don't, I'll call you right back". He did shortly thereafter, and apologized for the actions of his FI Manager, and offered me the following deal:
- a money factor of .0036
- $1500 off MSRP.
What would you do???
i would just accept the offer and move on.
anyhow, it's really messed up!
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