To be honest, I would accept the installation of a new engine and be done with it.

 

I remember when I had a recall on an E46 M3 and everyone including me was up in arms. Our cars won't be the same once they open them up to replace the main bearings, our cars will devalue, etc. About 2 weeks after I had it done, I forgot about it and drove the wheels off the car for a few more years, including at DE. Never had an issue, sold it to a fellow enthusiast who couldn't care less whether it was the original tranny or new one, original engine or new one / rebuilt, new bearings or old, etc.

Good advice from our fellow poster - get the new engine, enjoy the car, forget about it... Maybe you can get something nice out of the situation, like an extended warranty? I don't know what Porsche can do for you, but you'll catch more bees with honey as the saying goes.

 

Wow, that's just plain ridiculous. For ppl saying he should take the engine, that would only bring him back to square 1, which is crazy. If he opted for that, he should at least get something more! Seems like getting a new car is the way to go, esp now that Porsche is acting even crazier/ruder. Outrageous and totally unacceptable in my books.

 

We are unanimous in agreeing that he should get a new car. But the reality is less than that and I don't know that any amount of legal wrestling is going to ultimately get him any more than... a new engine. The engine has a problem, Porsche admits it, Porsche says "we're putting in a new engine" and so what's the issue that you can go after for damages? I've read numerous accounts of people trying to prove a resale loss value for a new tranny, engine, etc. I don't know that I've ever heard somebody was able to prove it. So do you spend $10-20k fighting only to end up with a "new engine" or do you accept the new engine and move on with life and enjoy the car for the next 5, 10, or 20 years?

What would have been unacceptable is if they just kept tearing the old engine apart to "fix" things. Believe me, I don't like it one bit and in my book the best and right solution would be to replace the car.

I'm faced with situations like this often and you have to ask yourself whether you want to spend the next 2 to 3 years in litigation, paying a lawyer, and the only upside is maybe you'll get better than a new engine. The cost in time and energy just isn't worth it.

 

I'm sorry to hear you are taking that path. I wish you luck, but I suspect you would be happier driving your car with the offered new engine and required repairs. You are certainly not building up any goodwill with your dealer and PCNA taking a litigious approach.

 

Sometimes Porsche motors go bang. Yours, sadly was in a newer car and if you read these forums you know these motor issues do arise. If you don't want the same one back that's repaired then it's time to rumble......if a new motor will suffice then take it and work the dealer for some perks.

 

While the car is 4 months old, I understand why many feel he should attempt to get a new car. However, I think he should take the new engine. If the car is burning lots of oil, this solution should resolve the issue. If the oil usage was the only issue and Porsche wanted to replace the engine then why should it be an issue for you. I think the engine replacement is the perfect solution for now. Your car will not have diminished value due to a new engine. It will be fully covered by Porsche and the warranty will cover it from the point of installation. In essence you will be correcting the issue you took it to the dealer for in the beginning.

If the new engine starts to have issues after installation, then you should begin to look into Lemon Laws and Legalities. Save your money as you will spend more money and won’t be enjoying the car.
I have a 997.2 with 1900 miles on it and would not want to have problems either but I had a 993 that had issues when I bought it new. Porsche replaced then engine and I never had any issues afterwards and it ran to my satisfaction.
Let them put the new engine in and DRIVE the car and have fun!

 

I would not accept the new engine on a recently purchased car.
I am not sure I woild want to pursue the headache of months (trying to cut through all the red tape ) making the effort to get a new car.

I would sit down with sales , service, and my checkbook and give them a change to cut the loss and retain my business as a customer with a price we could all swallow and put an end to the stress immediately .
A car is supposed to be an enjoyable thing . Most of us throw a lot of money on modifications which never retain value. I see no problem throwing the same amount to get a new car .

Most people coin the phrase "saving for a rainy day" . On this thread as well as the flooded car thread (literally) that's what savings are for.

 

I agree with Larry.....leverage the dealer to satisfy the customer. They will install a new engine and resell the car as low mileage

 

I personally wouldn't take the crap OP is taking and let them get away w/ it (not that OP's letting them; I'm just referring to the runaround he's getting at the moment). This does not entail spending a small fortune on legal fees but there are other ways to put pressure on P. This is just talking about being reasonable and having decency and respect for one's customers. I personally would keep pressing, even just for principle. Hell, I'd even give up on P if the outcome's not the way it should be. ...but hey, that's just me. I don't take crap from anyone lol.

 

After speaking with the Lemon Law attorneys that have the most success in the NJ/PA area, their advice is to take the new engine and then still press the Lemon Law issue for diminished value. Since it is their decision to take the case, it is on contingency and will not cost me any money out of pocket, I am going to proceed with the case as well as the new engine.
In my previous post, I relayed that I sat down with the Sales Manager (and the GM via phone) and offered to put in additional money to get a new car. They told me outright that it would not pay for me to do it, since I would have to come out with too much out of my pocket. Pretty interesting, since the car is only 5 months old with 3000 miles on it, and will have a brand new engine.
I know that many of you think I should take the new engine and shut up, but it just really bothers me that I have to "settle" for a $100,000 car that is not perfect....and I can't even get an audience with anyone higher up in PCNA than the Dispute Specialist. I have tried being nice (my emails to them have been very professional and non confrontational) and tried working with the dealer to give them another sale, but to no avail.
If there are any Porsche sales people in the New Jersey area that read this and are interested in taking in an almost new 997.2 with a soon to be brand new engine in trade for another C2S, please let me know!

 

Dave, this really sucks for you. Not sure what I would do. I think previous 996 owners should chime in because I think the IMS catastrophic failures were almost common on those cars. 12 mo. old car with a blown motor. It doesn't seem like those situations were ever solved by replacing the car. The harsh economics for you would be - hope to get a leftover '09 for 25% off (these must be getting pretty hard to find) - although this is basically below cost, so there is no way you could get a 2010 for this much even if they wanted to "give" you another car at cost. Then sell your car privately. May be better to trade it in given the tax savings, but you may take a bath on the trade in so private might be better. There doesn't seem to be any point in dealing with the same dealership anymore. Are you dealing with Princeton? They seem pretty aggressive on the sales side. Otherwise Jack Daniels was bending over to sell me a car before.
I'm also curious about the diminished value point. That amount I would see as $10k - maybe $20k tops. On a contingency, the lawyer gets 40-50%. Hardly worth the effort for a lawyer. That's why it's best to work it out or sell the car outright and move on.
In any case good luck and hope we can help.

 

Yeah I think that is ridiculous. You guys are lucky down there in the States we don't really have a legislated Lemon Law up here in Canada.

I would also not settle for just a new motor, what does it cost you to pursue? Nothing.

To the guy talking about the good will with the dealer. Who the hell gives a **** about good will at the dealer. They sure aren't building up any good will with the customer. Why should the customer bend over and be nice to the dealer if they aren't even going to come close to returning the favour.

I have worked in Sales positions before (not in cars) and we have replaced lots of goods that were just not up to snuff for the customer. Even after some these lemon goods were lemon'd by user error, but in the end we can discount that product and resell it to someone else with disclosure of the problem, which in our eyes is fixed beyond doubt.

 

It always surprises me that car companies with insane profit margins on a product, and insane prices on the product, can't even offer the new engine and say......maybe some free porsche luggage and 4 years free service. Cost to porsche= 12 bucks for the chinese-made luggage and $500 for the service. Maybe it would be fair compensation for the headache the OP is going through.
If you want to really laugh a bit, read up on the poor guy who ordered a Veyron and put down a million bucks on it and they changed his allotment. He can only get the targa now, even though he ordered a coupe! (google it to see the story)
Bugatti basically spit in his face! I guess no one is immune from poor service!
Anyway, I wish you the best of luck and hope you get some decent treatment. At the very least, you will have a shiny new engine and will probably forget about this in a year. As a previous poster mentioned, when BMW pulled the engine on my M3, I was pissed. Then I drove it for a few weeks and it felt better than new!!!

 

This is awful !!!! I am so disturbed reading how they treated you That dealership had this opportunity to come through for you and they didn't. I would never buy another car from them again . Had they come through for you they would have gained you a loyal customer .In fact I would hesitate to give them the business to even do the motor replacement. Why should they get even one more dime out of you even though Porsche is paying when they left you out in the cold in your greatest time of need ? With the car that they sold you.

Here is another example where the guy did not get a new car BUT the dealership who sold him the car came through for him . He posted the info and even named and praised the dealership.In my opinion that's how ANY dealership ought to treat a customer. https://www.6speedonline.com/forums/...leak-saga.html

They could have easily fixed and sold that car . You'd lose 10K or so on it and sell you the new car at or near cost. Whatever it took to see you happy and proud to be in their shop or sales center.

Final thought -- Why don't you call a few other dealerships . Explain the situation . Tell them you'll give them all of the warranty work on the car and buy the new car from them if they can make this work so that you are happy.

I anticipate that if you are opting for the same model year --it will cost between 10-12 K with tax , tag, etc.
If you opt for a 2010 car it might run a bit more but not much.