997 2005-2012 911 C2, C2S, C4, C4S, GTS, Targa and Cabriolet Model Discussion.
Sponsored by:
Sponsored by: CARiD

Is Newport beach dealer any good?

Thread Tools
 
Search this Thread
 
Rate Thread
 
  #1  
Old 02-13-2011 | 04:31 PM
alexstjo's Avatar
Thread Starter
|
Registered User
Joined: Nov 2010
Posts: 98
From: murrieta, ca
Rep Power: 17
alexstjo is infamous around these parts
Is Newport beach dealer any good?

I need to get my first oil change and I am on vacation in Newport. How is
This dealer?
 
  #2  
Old 02-13-2011 | 09:26 PM
pvanosta's Avatar
Registered User
Joined: Jun 2006
Posts: 496
From: Amsterdam Area, Netherlands
Rep Power: 42
pvanosta is just really nicepvanosta is just really nicepvanosta is just really nicepvanosta is just really nicepvanosta is just really nice
Your mileage may vary, but I would not use that dealership for anything.
They have always been less than helpful and more than eager to take as much of your money as they can get away with.

I'm assuming your car is new/still under warranty, so you may not have much of a choice,

15 miles to the north is Circle Porsche in Long Beach.

If you want to use an indy, let me know. I know several in the area that do excellent work.
 
  #3  
Old 02-13-2011 | 09:37 PM
alexstjo's Avatar
Thread Starter
|
Registered User
Joined: Nov 2010
Posts: 98
From: murrieta, ca
Rep Power: 17
alexstjo is infamous around these parts
Thanks I will just go to Walters later on this month
 
  #4  
Old 02-14-2011 | 02:42 AM
997BLIS's Avatar
Registered User
Joined: Sep 2010
Posts: 67
From: California
Rep Power: 17
997BLIS is infamous around these parts
The dealership in Newport is fine. I've had some warranty work done there recently and they were not pushy or unreasonable, did a good job and treated me well. An oil change is pretty basic service. I doubt they will try to up sell you into something you don’t need. Your decision will come down to convenience. If you’re in Newport, go to the dealer. If you’re dealer adverse and want to save a couple of bucks, go to Hergesheimer in Lake Forest. A good indy shop. Their rates are a bit better than the dealers and do really good work.
 
  #5  
Old 02-16-2011 | 05:10 PM
steph280's Avatar
Registered User
Joined: Jun 2009
Posts: 682
From: Irvine, CA
Rep Power: 44
steph280 has a spectacular aura aboutsteph280 has a spectacular aura about
Walter in Riverside has $89 oil change special for PCA members.
Newport dealer is closest to me and I refuse to take my car there...
 
  #6  
Old 02-16-2011 | 05:20 PM
robsled's Avatar
Registered User
Joined: Dec 2010
Posts: 255
From: palm desert
Rep Power: 45
robsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond reputerobsled has a reputation beyond repute
Things change....way back in the good old days the Newport dealership was Chick Iverson Porsche. One of the best dealerships in the country. They were one of the first shops to "hot rod" 911s, even 356s. Every weekend the place would be packed with people checking out the cars.
 
  #7  
Old 02-16-2011 | 05:25 PM
alexstjo's Avatar
Thread Starter
|
Registered User
Joined: Nov 2010
Posts: 98
From: murrieta, ca
Rep Power: 17
alexstjo is infamous around these parts
I am PCA member how do I get that at walters? I called and they quoted me $200.00



Originally Posted by steph280
Walter in Riverside has $89 oil change special for PCA members.
Newport dealer is closest to me and I refuse to take my car there...
 
  #8  
Old 02-16-2011 | 05:40 PM
karamarc's Avatar
Registered User
Joined: Nov 2010
Posts: 1
Rep Power: 0
karamarc is infamous around these parts
try hergesheimer in lake forest. about $140 for full change,

Originally Posted by alexstjo
I need to get my first oil change and I am on vacation in Newport. How is
This dealer?
 
  #9  
Old 02-16-2011 | 05:51 PM
signature65's Avatar
Registered User
Joined: Oct 2010
Posts: 86
From: Huntington Beach, CA
Rep Power: 18
signature65 is infamous around these parts
Newport reprogramed my PCM to recgonize my CDC when I added my Denison FREE of charge.

IDK what all the negative press is all about
 
  #10  
Old 02-16-2011 | 08:14 PM
pvanosta's Avatar
Registered User
Joined: Jun 2006
Posts: 496
From: Amsterdam Area, Netherlands
Rep Power: 42
pvanosta is just really nicepvanosta is just really nicepvanosta is just really nicepvanosta is just really nicepvanosta is just really nice
Negative press is usually based in truth. Like I said earlier, your mileage may vary. You had one positive experience, weighed against many less positive ones.

The Newport dealership is known throughout the region, by customers and by mechanics (both independent and more 'specialized' racing shops) for having a... erm... attitude. An attitude which is not customer-centric, nor customer focused. Never have I felt like they wanted to take care of me.
I'm on my 4th 911 and I avoid them like the plague.

One of my other cars was a Mini. I got it service by Crevier in Santa Ana.

You want to talk about a contrast!!! For a $22K used car, they always made me feel like royalty. If I didn't know any better, I'd think I was driving a Rolls.

That's the kind of service we should expect from a major Porsche dealer. Instead we are treated like thyey are doing us a favor by selling us overpriced mediocre service...
 
  #11  
Old 02-17-2011 | 12:05 PM
steph280's Avatar
Registered User
Joined: Jun 2009
Posts: 682
From: Irvine, CA
Rep Power: 44
steph280 has a spectacular aura aboutsteph280 has a spectacular aura about
It's funny, two of the dealerships in Newport Beach (other being Fletcher Jones) all gave me attitudes as if I am begging them to work on my car. Fletcher Jones was even worse, and this is from a brand that supposedly pride themselves in product and service quality. Needless to say they will not get any of my business anymore.

alexstjo: Call Walters and mention you are with PCA Orange Coast Region, and you are interested in the oil change special. Not sure if it expired this year but doesn't hurt to ask.
 
  #12  
Old 02-17-2011 | 12:30 PM
utkinpol's Avatar
Registered User
Joined: Jul 2007
Posts: 3,122
From: Natick, MA
Rep Power: 162
utkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond reputeutkinpol has a reputation beyond repute
Originally Posted by alexstjo
I am PCA member how do I get that at walters? I called and they quoted me $200.00
it is just freaking amazing... independent porsche shops usually do not do such silly things.

8qt of new oil costs about $65, filter is, ok, $20, so do your math how much to unscrew one nut should cost.
 
  #13  
Old 02-17-2011 | 05:09 PM
jabed92694's Avatar
Registered User
Joined: Mar 2008
Posts: 584
From: Orange County
Rep Power: 40
jabed92694 is infamous around these parts
I recently had a great experience there after a very bad one many years ago. I would recommend them now for both sales and service now. I just bought a '07 CPO C4S from them a few weeks back and I think both sales and service there has tremendously improved in the last recession. Ask for Denis in service as my experience with him has always been great! For sales talk to Dan (the Sales Manager) or Twee for a sales person. Good luck!


Jon
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Weebs
991 Turbo
7
11-29-2018 08:20 AM
nick49
Automotive Parts & Accessories For Sale/Wanted
0
08-28-2015 01:40 PM
gulf gt
Aston Martin
46
08-27-2015 10:27 AM
MDYUKI1016
Boxster / Cayman
1
08-24-2015 04:40 PM
Weebs
991 Turbo
1
08-21-2015 06:35 PM



You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Is Newport beach dealer any good?



All times are GMT -6. The time now is 02:29 PM.