I do believe the OP er. But still understand the dealer not taking the hit for wheels that are out 16 months. A lot could happen in that time. The only thing that makes me believe the dealer should step up is the fact that these wheels were repaired before this owner. That s a big consideration for me IMO.

Maybe someone drove the car while you owned it and damaged the rims? I can honestly say I ve never had a wheel weight come off (that I m aware of). Is this weight loss possibly when the wheels took a hit and got damaged?

My suggestion is (as someone stated) try a nice approach again with the dealer and if that dosent work then replace the wheels yourself and find another dealer as you obviously have no faith in them (be it right or wrong). I believe you are entitled to your opinion about a dealership. Just watch how you state it.
Get it behind you and enjoy the car more. Good luck.

 

Yes I do read before commenting. I believe you said you never drive over 65mph on 2013-04-08 @ 9:59.

Perhaps its was some kind of a joke or sarcastic comment, If it was, it was not clear. I took you at your word.

I guess my bad

 

So, let me make sure I understand.

Are you alleging that the dealer was aware, or should have been aware, that the wheel was bent/damaged to the point where it should have been replaced (and not repaired)?

Because if they were not aware and it was not their responsibility to be aware, then I'm not sure they would be obligated to pay for anything (though it would be a nice gesture).

 

we are going nowhere else unless the OP er puts up a pic of the repaired part of the wheel the dealer had fixed. IMO a CPO car should not have repaired wheels that are detectable. I bought a CPO car too, mainly out of ignorance thinking everything had to be perfect(which mine was). Well at least a CPO car has a good warrenty. If that s all the OP er has an issue with after all that time then he s got a good car anyway with a good warrenty. Do what you have to do and move on.

 

post like this is absurd. 16 month/6k miles and you never had your car over 65mph, thats bs and you know it

 

Read the entire first post before commenting. The wheel threw a weight resulting in vibration above 65mph. This vibration prompted the OPs investigation into the wheel which lead to the discovery of the bent rim.

Unfortunately, OP, without hard proof that the wheel was bent before your ownership its merely your word against the dealer's. The best result would be the dealer hoping to retain a customer by offering some sort of discount. Any alternative remedy (filing a claim for example) will be prohibitively expensive either due to time or money or both.

The only other suggestion that I may have is to look at your CPO warranty. I am not familiar with Porsche's CPO promises, but there may be a provision that warrants wheels from manufacturer defects (not wear and tear). In that event, if a wheel expert could offer a recommendation that the wheel was manufactured improperly and not a result from damage while driving, you may have a leg to stand on. However, I would be surprised that the CPO warranty would offer any sort of protection against such an exposed part of the car.

 

I have a feeling the OP has now added 6speed to his $hit list:

OP's $hit List:
Speed limits over 65mph
Pacific Porsche
6Speed and its members

lol, sorry man I couldnt help myself...

 

hahahah !

OP strikes me as the sort of person that eats 3/4 of his meal at a restaurant and calls over the manager to complain to take off the meal off the bill because the food sucked.

 

I think it's time to move on and focus our attention to more constructive threads. This poor guy has had enough feedback.

 

Go "Black Penguin" Go "Black Penguin" Go "Black Penguin"

 

Again yes I do drive over 65mph I said the shaking happens when I start to drive over 65mph. Everyone is misunderstanding that. Ok I hope we're all clear now.

Here is the proof from a reputable wheel repair shop.

 

i dont think people are doubting what u stated.

its just that perhaps too much time has lapsed and it will be difficult for u to get compensated for this 16 months later.

also, since u don't know for sure, u can't just accuse Pacific Porsche of deliberately selling u a car with known defects..

although they inspect the cars during the CPO process, i am not sure if they take the wheels off to inspect the inside of the rims for cracks/repairs.

perhaps they should.

bottom line is: buyers beware.. and do your due diligence.

show the 'proof' to Pacific and try to work out a good deal with them on new wheels.

good luck

 

OP, sorry you've been smacked around on the board here, but please don't let it phase you. Think of the possibility of a new set of HRE wheels on your car and move on. Take a trip over to Culver City and do some drooling at Wheel Enhancement. That usually makes me feel better!

Once you get those new shoes lets go for a spin. The 118 on-ramps at Balboa and DeSoto are stupidly fun. Guarantee we won't be doing 65 mph. I'm in Granada Hills :-)

 

Good point. Assuming the OP is being truthful, complete faith in the CPO process probably played a role here. And that's understandable imo. Porsche's own account of how a CPO'd car gets its certification makes it hard to believe they would miss wheels that are bent beyond repair. Especially since they insist on replacing tires that don't measure up to a certain thread depth.

Moreover, some posters both here and on RL advice against PPI on CPO cars whenever that comes up for debate which again points to the common notion that the CPO process never misses a beat.

The time passed since purchase and complaint is a problem as far as getting restitution but if the OP is truthful in saying he had no hand in bending the wheels beyond repair, then I think he at least has a legitimate complaint against the CPO process.

 

Ladies and Gentlemen,

I am the sales manager of Pacific Porsche, the dealer mentioned in this thread. As with all stories this one has two sides and there needs to be some clarification here as most of our side of this matter was omitted by 911f1 in his original post.

The car in question was inspected by our Porsche Certified tech and easily passed the 111 point CPO inspection on 6-3-2011 needing only minor cosmetics and routine CPO required services. This 911 was purchased new at Pacific Porsche and had all services performed by us as well making us extremely well acquainted with this particular C2S.

On 6-9-2011 this car was sold to the second owner (not 911f1) who had no issues with the balance of the wheels or experienced any vibration at speed. At some later date and after having driven an unknown amount of mileage this second owner purchased an alternate set of wheels and the original wheels were placed in storage.

Approximately 21 months after we last had any contact this car I received a call from the second owner indicating that he had sold the car to a third party (911f1) and that this third owner was now experiencing a vibration at speed that was traced to a structural issue with a front wheel. According to their "specialist" who inspected the car the wheel enter was bent beyond repair. In spite of the fact that nearly two years, thousands of miles and at least two wheel exchanges had gone by we invited the gentlemen to bring the car in for an inspection. Our Porsche-Factory trained and certified technician inspected the car on the hoist, removed both front wheels, checked them on our balancer for both road force and balance irregularities. The wheels were found to be within tolerance. He then road tested the car to 70 MPH and found no vibration issues. Based on these findings he could not make a recommendation for a wheel replacement.

At this time I declined to replace the wheel but offered to have the managing partner review the matter. 911F1 and our GM spoke by phone and he (our GM) echoed my view of the situation.

Immediately upon hearing that we were inclined not to replace the wheel based on the facts including the findings of our original CPO inspection, the results of our follow up inspection, the multiple wheel exchanges and the nearly two years and thousands of miles covered 911f1 indicated that he would then resort to social media to tarnish our reputation in retribution for not seeing the situation his way.

Family-Owned Pacific Porsche is Los Angles County's only Premier Porsche Dealer operating in the same location since 2002. We are proud of our reputation and the relationship we enjoy with our many loyal clients. 911f1's assertion that the dealership "did him wrong" is patently false. We in fact went out of our way to investigate his claim in spite of the fact that he purchased the vehicle via private party (something he failed to mention in his original post) and the fact that he was offered assistance with a replacement wheel at our cost. Considering the extra effort and clear communication given, this online derogatory campaign is unfortunate and dishonest.


Carl Tofflemire
Pacific Porsche