Originally Posted by gasongasoff

Just wanted to update everyone. PCNA has agreed to replace the entire motor with a remanufactured unit. I think that was the fair and reasonable thing to do. I really think the service mgr and PCNA technician were very careful and methodical in looking for the source of the noise. I asked, and electrical was one of the first things they looked at. Everyone had great advice, I really appreciate it, and I was definitely started to head down the lemon law route, although my preference was to have PCNA do the right thing. I guess I could have made a video like the guy with the 991 problems, but I don't have a charming British accent like him. Will report back again once this is all resolved.