DB9 Warranty expiring. What to look out for?
#1
10-04-2011 | 12:17 PM
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DB9 Warranty expiring. What to look out for?
My warranty is up at the end of the month. I just recently purchased the car from a fellow 6speed member and he's taken great care clocking only 3500 miles.
I dropped off the car at the am dealer to service: windshield sound at high speeds, several rattling issues from cabin and rear windshield, passenger door locking issues. All minor
Mechanically the car seems solid, but I was wondering if you guys can point out any things I should check for? If this car is prone to certain mechanical problems I would like to check while I'm in warranty and avoid any major service bills.
I asked the service manager to do a general check on the overall car but I'm sure he's not going to go out of the way to find problems other than the ones I point out.
I dropped off the car at the am dealer to service: windshield sound at high speeds, several rattling issues from cabin and rear windshield, passenger door locking issues. All minor
Mechanically the car seems solid, but I was wondering if you guys can point out any things I should check for? If this car is prone to certain mechanical problems I would like to check while I'm in warranty and avoid any major service bills.
I asked the service manager to do a general check on the overall car but I'm sure he's not going to go out of the way to find problems other than the ones I point out.
#2
10-04-2011 | 06:08 PM
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From: VA
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Check to see if the one suspension recall applies to your car.
Recall ID # 77685 - SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Hide Details
Recall Date:
SEP 28, 2010
Model Affected:
2008 Aston Martin DB9
Summary:
ASTON MARTIN IS RECALLING CERTAIN MODEL YEAR 2007-2008 DB9 COUPE, DB9 VOLANTE, V8 VANTAGE COUPE, V8 VANTAGE ROADSTER, AND DBS COUPE VEHICLES. THE FRONT BOTTOM SUSPENSION ARM CAM BOLT COULD CRACK ALONG ITS SHANK ALLOWING THE LOWER CONTROL ARM TO MOVE.
Consequences:
MOVEMENT OF THE LOWER CONTROL ARM WILL INFLUENCE THE DRIVER'S CONTROL OF THE STEERING OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy:
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER CONTROL ARM CAM BOLTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 11, 2010. OWNERS MAY CONTACT ASTON MARTIN CUSTOMER SERVICE AT 1-888-923-9988.
Potential Units Affected:
1090
Notes:
ASTON MARTIN
Read more: http://www.motortrend.com/cars/2008/...#ixzz1ZrQxdKtz
Recall Date:
SEP 28, 2010
Model Affected:
2008 Aston Martin DB9
Summary:
ASTON MARTIN IS RECALLING CERTAIN MODEL YEAR 2007-2008 DB9 COUPE, DB9 VOLANTE, V8 VANTAGE COUPE, V8 VANTAGE ROADSTER, AND DBS COUPE VEHICLES. THE FRONT BOTTOM SUSPENSION ARM CAM BOLT COULD CRACK ALONG ITS SHANK ALLOWING THE LOWER CONTROL ARM TO MOVE.
Consequences:
MOVEMENT OF THE LOWER CONTROL ARM WILL INFLUENCE THE DRIVER'S CONTROL OF THE STEERING OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy:
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER CONTROL ARM CAM BOLTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 11, 2010. OWNERS MAY CONTACT ASTON MARTIN CUSTOMER SERVICE AT 1-888-923-9988.
Potential Units Affected:
1090
Notes:
ASTON MARTIN
Read more: http://www.motortrend.com/cars/2008/...#ixzz1ZrQxdKtz
#3
10-04-2011 | 06:21 PM
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From: British Columbia
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Mechanically the DB9's are great, I never see any faults with them in the powetrain/drivetrain area's *knock on wood* ....only real concerns I see are door modules and door latches acting up, on convert models the 1/4 glass regulator and the tonneau latch motors go..but looks like yours is coupe so no worries on 1/4 glass reg's and tonneau motors.
You might notice some clutch "Squauk" noise when engaging the clutch, be advised this is normal to the twin plated clutch Aston uses in the DB9..
Any questions let me know and I'd be more than happy to answer..
You might notice some clutch "Squauk" noise when engaging the clutch, be advised this is normal to the twin plated clutch Aston uses in the DB9..
Any questions let me know and I'd be more than happy to answer..
#7
10-05-2011 | 06:34 AM
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From: British Columbia
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Thanx guys, love the brand I work on..sucks some clients have to deal with B.S at there local dealerships, so I help out anyway I can..
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#8
10-05-2011 | 08:32 AM
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From: NJ
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Spoddle thanks for the recall notice. I will ask the service manager about this. MY2008 is a late model, I believe it was purchased around Oct 2008. I will still check, as it was probably manufactured prior to the recall
#9
10-05-2011 | 08:39 AM
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Joined: Aug 2011
Posts: 44
From: NJ
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Mechanically the DB9's are great, I never see any faults with them in the powetrain/drivetrain area's *knock on wood* ....only real concerns I see are door modules and door latches acting up, on convert models the 1/4 glass regulator and the tonneau latch motors go..but looks like yours is coupe so no worries on 1/4 glass reg's and tonneau motors.
You might notice some clutch "Squauk" noise when engaging the clutch, be advised this is normal to the twin plated clutch Aston uses in the DB9..
Any questions let me know and I'd be more than happy to answer..
You might notice some clutch "Squauk" noise when engaging the clutch, be advised this is normal to the twin plated clutch Aston uses in the DB9..
Any questions let me know and I'd be more than happy to answer..
Based on my talk with the service manager, AMs have a lot of issues with rattles, which I can live with as long as its not too loud.
They are currently trying to fix wind sounds coming from the front windshield area when going over 60 MPH+. Hopefully they can find the cause.
I'm glad you mentioned the door latch. I also have a problem with the door latch with the locking and unlocking from the passenger side. It works fine when using the key when the engine is off, but many times while the car is on, the unlock switch won't unlock/lock the passenger sdie door. I had to reach over and manually pull the latch for somebody to get in. Is this the issue you were referring to? When pressing the lock switch, I can hear the door trying to adjust as the window moves a bit and the locking sound, but you can tell that its not working based on the sound of the motor that adjusts the window. Its like this double click sound.
The hardest part of this issue, is that it does that only time to time. when I took it to the dealer, it magically worked. Hopefully it will act up again while they service it
#10
10-05-2011 | 08:48 AM
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Joined: Sep 2011
Posts: 2,979
From: British Columbia
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If you know that last 6 digits of your V.I.N, I could check it right now..
#11
10-05-2011 | 09:46 AM
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Posts: 44
From: NJ
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#12
10-05-2011 | 09:59 AM
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From: British Columbia
Rep Power: 205
Irish you're the man. SCFAB01A68GA09637
#14
10-06-2011 | 05:15 AM
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Joined: Jul 2003
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From: Gatsby's area
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My guess would be a lot of "little things" and no big things. If I had kept the car I also would have struggled with extending the warranty or not. The engine and tranny should be fine but not so sure about all the elctronics based upon my experiences. Because labor rate is high and parts are expensive, things could add up. Did you read the fine print as to what's not covered in EW ?
#15
10-09-2011 | 01:38 PM
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From: Houston, Texas
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Here's some of the AM Extended Warranty coverage terms directly from the contract:
Hope this helps
WHAT IS COVERED
Except as provided in this Document, the Company will pay for all repairs by any Aston Martin Franchised Dealer to remedy any Failure of factory installed components using new, used or remanufactured components. The terms, conditions and limitations on coverage and liability are incorporated in this Document. A Vehicle registered under this Contract is also covered by the Aston Martin Emergency Assistance as described in a separate document.
b)
EXCLUSIONS:
Coverage under this Contract does not apply to:
Body components
Body components such as strikers and hinges, which may need adjustment from time to time.
Brake facings
The renewal of brake facings, pads or rotors due to general wear or abnormal use of the brakes.
Clutch life
The renewal of any clutch component due to incorrect adjustment, misuse or general wear and tear.
Contaminated fuel
The clearing of fuel lines, filters, injectors, pumps or any other component within the fuel delivery system including damage to components resulting from the use of incorrect or contaminated fuel.
Electronics
Radio/cassette/CD players/telephone/satellite navigation or any other component within the in-car entertainment system.
Glass breakage
Broken Glass
Miscellaneous
Tires or wheel balancing, general adjustments, de-carbonation, batteries, bulbs, water ingress, exhaust system, and wiper arms and blades.
Paintwork / Bodywork
Body components
Body components such as strikers and hinges, which may need adjustment from time to time.
Brake facings
The renewal of brake facings, pads or rotors due to general wear or abnormal use of the brakes.
Clutch life
The renewal of any clutch component due to incorrect adjustment, misuse or general wear and tear.
Contaminated fuel
The clearing of fuel lines, filters, injectors, pumps or any other component within the fuel delivery system including damage to components resulting from the use of incorrect or contaminated fuel.
Electronics
Radio/cassette/CD players/telephone/satellite navigation or any other component within the in-car entertainment system.
Glass breakage
Broken Glass
Miscellaneous
Tires or wheel balancing, general adjustments, de-carbonation, batteries, bulbs, water ingress, exhaust system, and wiper arms and blades.
Paintwork / Bodywork
- Where the Vehicle has been subject to misuse or neglect
- Wheels and other components which are not an integral part of the bodywork
- Any part of the bodywork which has suffered accidental damage.
- Corrosion resulting from damage to the paintwork which is caused by, but not limited to: stone chips, scratches, accidental damage, atmospheric pollution or the application of corrosive materials
- Corrosion resulting from the fitting of accessories which are not approved by Aston Martin or where approved accessories are fitted other than in accordance with Aston Martin instructions.
Soft trim (including convertible vehicle soft-tops)
Deterioration of soft trim and appearance items due to wear and/or exposure.
6 of 27 AML ESC 0809 Deterioration of soft trim and appearance items due to wear and/or exposure.
WHAT IS COVERED – PREMIUM COVERAGE
(Cont.)
c) Scheduled Servicing
The coverage provided by this Contract does not apply to normal maintenance services, and the replacement of service items including but not limited to: spark plugs, oil filters, lubricants, drive belts and other items fitted in connection with routine servicing.
d) Maximum Claim Liability
In the event of a valid claim the maximum claim liability is unlimited in respect of each and every claim up to an aggregate maximum of the value of the Vehicle at the time of application for this Contract.
The Company will only pay claims costs incurred on covered components as a direct consequence of mechanical or electrical failure of a covered component which leads to a claim made under this Contract.
The coverage provided by this Contract does not apply to normal maintenance services, and the replacement of service items including but not limited to: spark plugs, oil filters, lubricants, drive belts and other items fitted in connection with routine servicing.
d) Maximum Claim Liability
In the event of a valid claim the maximum claim liability is unlimited in respect of each and every claim up to an aggregate maximum of the value of the Vehicle at the time of application for this Contract.
The Company will only pay claims costs incurred on covered components as a direct consequence of mechanical or electrical failure of a covered component which leads to a claim made under this Contract.
e) Extending Coverage
Coverage can be extended subject to approval and to the Vehicle being less than five years old at the time of expiration of the current Period of Coverage. Vehicles over five years old and having covered less than 85,000 miles (136,00kms) are eligible for the Aston Martin Extended – Plus Coverage detailed elsewhere within this Document. An Application to extend must be made before the expiration of the current Period of Coverage. 7 of 27 AML ESC 0809 5. WHAT IS COVERED – PLUS COVERAGE
a) WHAT IS COVERED
Except as provided in this Document, the Company will pay for all repairs by any Aston Martin Franchised Dealer to remedy any Failure of the following factory installed components using new, used or remanufactured components. The terms, conditions and limitations on coverage and liability are incorporated in this Document. A Vehicle registered under this Contract is also covered by the Aston Martin Emergency Assistance as described in a separate document.
The following components are covered:
The following components are covered:
Engine
Internal failure of all components
other than: belts, cables, hoses, pipes, exhaust system, pulleys, de-carbonation, spark plugs, engine tuning or adjustments, mountings and all oil leaks.
Cooling System/Intercoolers
Internal failure of all components
other than: belts, hoses, pipes, clogging and sedimentation.
Air conditioning
Air conditioning
Internal failure of all components
other than: belts, pulleys, filters and/or driers.
Gearbox/Transmission
Gearbox/Transmission
Internal failure of all components
other than: belts, cables, external linkages, gear lever, mountings and all oil leaks.
Clutch
Clutch
Internal failure of all components
other than: external linkage and friction material related to wear and tear.
Differential/Final Drive
Internal failure of all components
other than: rubber couplings, boots, gaiters and all oil leaks.
Wheel bearings
Internal failure of all components.
Steering
Internal failure of all components
other than: steering wheel and fittings, joints, bushes, rubber boots and gaiters.
Suspension
Internal failure of all components
other than: mountings, suspension arms, bushes, ball joints, swivel pins, anti roll bar, sub frames, wheels and tires.
Brakes
Internal failure of all components
other than: hoses, pipes and friction materials.
Fuel System
Internal failure of all components
other than: fuel, hoses and engine tuning , or the clearing of fuel lines, filters, injectors, pumps or any other component within the fuel delivery system including damage to components resulting from the use of incorrect or contaminated fuel. 8 of 27 AML ESC 0809
WHAT IS COVERED – PLUS COVERAGE
(Cont.)
Electronics
Failure of all factory-fitted components
other than: battery, fuses, lamp units and bulbs, cigar lighter, indicator flasher unit, any in-car entertainment, telephone, navigational or direction finding equipment, wiring and printed circuits.
Supercharger unit
Failure of supercharger unit.
Casings
All casings are covered provided they have been damaged by a failure in one of the previously listed covered components.
All damage due to accident, frost or lack of antifreeze is excluded.
b) EXCLUSIONS
All bodywork, paintwork, glass, upholstery, door and window seals, trim and cosmetic finishers, service items, adjustments of any component, wear and tear, the deterioration of soft trim and appearance items (including the soft top on convertible vehicles) due to wear and tear and/or exposure, wiper blades, arms and linkages.
c) Maximum Claim Liability
In the event of a valid claim the maximum claim liability is up to the equivalent of $15,000 (US Dollars) parts and labor in total on each and every claim up to an aggregate maximum of the value of the Vehicle at the time of application for this Contract.
All other parts whether mechanical, electrical or otherwise which are not listed as covered, and any damage or losses to components that are not directly covered within the terms of this Contract are specifically excluded from this Contract.
b) EXCLUSIONS
All bodywork, paintwork, glass, upholstery, door and window seals, trim and cosmetic finishers, service items, adjustments of any component, wear and tear, the deterioration of soft trim and appearance items (including the soft top on convertible vehicles) due to wear and tear and/or exposure, wiper blades, arms and linkages.
c) Maximum Claim Liability
In the event of a valid claim the maximum claim liability is up to the equivalent of $15,000 (US Dollars) parts and labor in total on each and every claim up to an aggregate maximum of the value of the Vehicle at the time of application for this Contract.
All other parts whether mechanical, electrical or otherwise which are not listed as covered, and any damage or losses to components that are not directly covered within the terms of this Contract are specifically excluded from this Contract.
d) Extending Coverage
Coverage can be extended subject to approval and to the Vehicle being under 10 years of age and having covered less than 85,000 miles (136,000 km) at the time of expiration of the current Period of Coverage. An application to extend must be made before the expiration of the current Period of Coverage.9 of 27 AML ESC 0809 7. GENERAL EXCLUSIONS
This Contract does not cover:
a) Failure whensoever it might occur:
i) Which could be reasonably stated by a licensed mechanic appointed by the Company, to have been due to a fault(s) present before commencement of this Contract. Any such pre-existing fault(s) must be corrected before this Contract becomes effective.
ii) Which could be attributable, in the reasonable opinion of a licensed mechanic appointed by the Company, to the lack of proper maintenance.
iii) Which is attributable to components that have failed which are subject to a manufacturer’s recall or service campaign.
iv) Which is attributable to components that have failed which can be considered as having an inherent design fault.
b) Any claim:
i) Unless the Vehicle has been properly serviced at the time and mileage intervals specified by the manufacturer and otherwise in accordance with the manufacturer’s recommendations. A maximum allowance of 1,000 miles less than or in excess of the stipulated mileage and four weeks prior to or in excess of the stipulated time period is permitted.
ii) If the Vehicle’s odometer has been tampered with, altered, or disconnected.
iii) In whole or in part due to any kind of accident or any act or omission that is willful, unlawful, or negligent.
iv) Caused by collision, fire, theft, freezing, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, animal, or water.
v) Caused by pulling a trailer or another vehicle, unless the Vehicle is equipped for this as recommended by the vehicle manufacturer.
vi) Caused by contamination of fluids, fuels, coolants or lubricants
vii) Associated with the labor charges to diagnose, teardown, reassemble, repair or replace part(s) which are not covered.
c) Repairs, replacements or alterations:
i) Not authorized by the Company or Administrator.
ii) Of any components which have not actually failed but which are repaired or replaced, or which are reported or discovered during servicing and/or maintenance work as requiring repair or replacement.
This Contract does not cover:
a) Failure whensoever it might occur:
i) Which could be reasonably stated by a licensed mechanic appointed by the Company, to have been due to a fault(s) present before commencement of this Contract. Any such pre-existing fault(s) must be corrected before this Contract becomes effective.
ii) Which could be attributable, in the reasonable opinion of a licensed mechanic appointed by the Company, to the lack of proper maintenance.
iii) Which is attributable to components that have failed which are subject to a manufacturer’s recall or service campaign.
iv) Which is attributable to components that have failed which can be considered as having an inherent design fault.
b) Any claim:
i) Unless the Vehicle has been properly serviced at the time and mileage intervals specified by the manufacturer and otherwise in accordance with the manufacturer’s recommendations. A maximum allowance of 1,000 miles less than or in excess of the stipulated mileage and four weeks prior to or in excess of the stipulated time period is permitted.
ii) If the Vehicle’s odometer has been tampered with, altered, or disconnected.
iii) In whole or in part due to any kind of accident or any act or omission that is willful, unlawful, or negligent.
iv) Caused by collision, fire, theft, freezing, vandalism, riot, explosion, lightning, earthquake, windstorm, hail, animal, or water.
v) Caused by pulling a trailer or another vehicle, unless the Vehicle is equipped for this as recommended by the vehicle manufacturer.
vi) Caused by contamination of fluids, fuels, coolants or lubricants
vii) Associated with the labor charges to diagnose, teardown, reassemble, repair or replace part(s) which are not covered.
c) Repairs, replacements or alterations:
i) Not authorized by the Company or Administrator.
ii) Of any components which have not actually failed but which are repaired or replaced, or which are reported or discovered during servicing and/or maintenance work as requiring repair or replacement.
11 of 27 AML ESC 0809
GENERAL EXCLUSIONS
(Cont.)
iii) Of any components which have been modified from the manufacturer’s specification.
iv) The cost of which is recoverable by the Holder under any other existing service program/contract, guarantee, or warranty, including but not limited to those provided by the manufacturer.
d) The gradual reduction in operating performance of the Vehicle commensurate with its age and mileage including (but not limited to):
i) Gradual loss of engine compression necessitating the repair of valves or rings.
ii) Gradual increase in oil consumption due to normal operating functions.
e) Any Vehicle used in any kind of competition or racing or for any commercial purpose, hire or reward, (
iv) The cost of which is recoverable by the Holder under any other existing service program/contract, guarantee, or warranty, including but not limited to those provided by the manufacturer.
d) The gradual reduction in operating performance of the Vehicle commensurate with its age and mileage including (but not limited to):
i) Gradual loss of engine compression necessitating the repair of valves or rings.
ii) Gradual increase in oil consumption due to normal operating functions.
e) Any Vehicle used in any kind of competition or racing or for any commercial purpose, hire or reward, (
e.g., taxis, self-drive, driving schools, etc.), during the Period of Coverage.
f) Any Vehicle owned or operated by a garage or motor car dealer, or by any of its subsidiary or associated companies, or by the proprietor thereof, or any relative of the proprietor, or any employee of such dealer, or of any of its subsidiary or associated companies.
f) Any Vehicle owned or operated by a garage or motor car dealer, or by any of its subsidiary or associated companies, or by the proprietor thereof, or any relative of the proprietor, or any employee of such dealer, or of any of its subsidiary or associated companies.
Hope this helps