Aston Martin DB7, DB9, DBS, Vantage V8, Vanquish, and Classic models

Vantage : Leather seat wrinkles (on a new car)

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Old 04-26-2013 | 01:01 AM
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Vantage : Leather seat wrinkles (on a new car)

Hello Forum members and Aston Martin owners,

I am writing to ask for your expert advice. I am taking delivery of a new Vantage with delivery miles, and the driver's side leather seat appeared to be wrinkled.

Granted this is hand made from a natural product with individual variations, and overtime will age anyways, I find this to be unusual to pass Aston Martin's quality inspection.

My dealer's sales person claims that he has seen this in several aston and dismissed this as an issue.

I am concerned that the seat will wear or wrinkled more than other areas of the interior.

What is your experience in seeing such wrinkling in Aston Martin's interior?
Any simple resolution to this matter?

Could some of you please give me some advise as to how to approach this?
 
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Old 04-26-2013 | 07:09 AM
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I sell high end leather furniture in my store, and that would be unacceptable on a chair if I got one like that from my supplier. It's a combination of that particular hide and the tailoring that causes that. If that were my brand new car, I'd refuse it or get an additional markdown on the price (say $ 500) to account for it. Aston would have to send over a new seat base cover, the seat removed from the car and a local upholstery company would replace the cover - that would be the fix.
 
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Old 04-26-2013 | 08:34 AM
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That would be unacceptable to me for a car of this price. The seat looks like it has 40k miles on it in that spot because of the wrinkles.
 
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Old 04-26-2013 | 09:35 AM
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i agree - thats unacceptable for a new vehicle. I have 29k miles and dont have that much wrinkling.

talking of wrinkling, can the leather be restretched or reconditioned. I always cringe when i slam my fat butt into the seat knowing its taken a toll on the leather
 
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Old 04-26-2013 | 11:24 AM
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Originally Posted by niidawg3
i agree - thats unacceptable for a new vehicle. I have 29k miles and dont have that much wrinkling.

talking of wrinkling, can the leather be restretched or reconditioned. I always cringe when i slam my fat butt into the seat knowing its taken a toll on the leather
Curious, did you have the leather guy from Ferrari of atlanta fix your scuff on the bolster? And how are you liking your new ride?
 
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Old 04-26-2013 | 12:39 PM
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It looks like the leather got wet.
 
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Old 04-26-2013 | 12:49 PM
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Originally Posted by oo7
Curious, did you have the leather guy from Ferrari of atlanta fix your scuff on the bolster? And how are you liking your new ride?
not yet - the seat fray will be covered under warranty and they said they could have the leather guy fix the scuff, but after driving it the last two months, i think its going to keep coming back. i hit that spot every time i sit in.

its an amazing car - maybe too much car for me now. The gawking and picture taking gets a little embarrassing sometimes ... but i'm not complaining

thanks for all the help again.
 
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Old 04-26-2013 | 01:04 PM
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strikes me as a less than desirable hide........easy fix
 
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Old 04-26-2013 | 02:22 PM
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thank you all for your insight. please keep posting your comments.

i agree that i have seen many cars with higher mileages without this sort of wrinkles.

at the moment the dealer sales person is at least willing to bring this issue up to aston martin. (i don't understand why he wouldn't in the first place and tell me he have seen this in other cars.)

please keep more comments coming. i would like to hear your opinions. thank you!
 
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Old 04-26-2013 | 03:53 PM
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this could also very easily be rationalized as "patina." Arguable.........
 
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Old 04-26-2013 | 06:01 PM
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This is a tough call, leather itself seems an imperfect medium, and has peculiarities and charecter each hide to it's own. I don't think in a pre-owned car it would be that big of a deal.

This said it's on your brand new Aston Martin, I would agree with the gents here have it looked at and remedied. At the very least have a leather craftsman write up an opinion for you to take to the dealer.
 
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Old 04-26-2013 | 08:01 PM
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As you recognized leather is not a uniform engineered product like Alacantara or Synthetic PU.

Still, with a vehicle of this caliber and price range, that level of finish is subpar. Rolls Royce, Bentley, even Mercedes would never allows seats with that level of craftsmenship finish to leave the Q/C area. It would have been sent back for adjustment or recovering at the factory.

My suggestion: Take final delivery, however, on the condition that the Aston Martin agrees to send you a new seat which will be installed by the dealer at their cost at some future date not to exceed 3 months past the date of delivery.
 
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Old 04-26-2013 | 08:33 PM
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I would not buy the car. The salesman is an ***. If all Astons have defects, does it make it acceptable? A Toyota wouldn't have leather like that. Leather is natural but there are grades. This isnt right
 
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Old 04-27-2013 | 12:14 AM
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I have noticed this on one or two other new Astons I have seen and thought it strange that it was not fixed at the factory. I too have a new V8V on order and would be very unhappy if it were delivered like that. I am glad to hear other opinions that agree with me so if mine comes in that way I will feel empowered to not accept anything short of a new seat cover installed at their expense.
 
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Old 04-27-2013 | 01:07 AM
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That's just not right. I agree it's unacceptable.
 


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