@Johnny Hotspur GT
Sorry for the late reply. The car has been in the private mechanic shop for over 3 weeks now. The first week seem ok. However, sine then things seem to be going downhill. They tried all the different options (oil flush, checking wiring and sensors) etc but they are saying that one of the phasers is bad. Initially they were ok with taking the engine out and replacing the 1 phaser but this week it seems like everything changed. Yesterday, they told me that they can't replace 1 phaser and will need to replace all 4 and those 4 phasers plus some other parts will be 10k! That does not include removing and putting the engine back in. I know they have been talking to the Bentley dealer because they keep on saying that they spoke with Bentley on multiple occasion and now today, their whole plan changed and they say that Bentley suggest to replace the engine which will be 40k for the engine plus labor cost (70 hrs) which will come out something like 60k! I am like, the car is probably worth 60k all together, how can i put in another 60k in it. I even told the mechanic that I have been talking to people online and this is the info they gave me...that it takes about 10 hours to drop the engine and not 35 or 50, he said, maybe you should take it there! Also, today when i asked them how much would the total cost be to replace the 4 phasers, they said they will not do any replacements and the only option they are willing to go with is putting in a new engine!

This whole thing has turned into the biggest nightmare of my life!

The shop initially said that it doesn't make sense to replace 1 phaser...and I understand because the amount of time it takes to take the engine out and put it back, might as well replace all 4 and be on the safe side. But what I don't get it how did the parts end up being 10k with the phasers being $4,600 are then an extra $5,400 worth of parts.

In your previous reply you said:

Camshaft VVT phasers at $774 each, 2 exhaust camshaft VVT phasers at $853 each, 4 timing chains at $200 +/- each, 4 timing chain tensioners at $930, 2 timing chain guides/tracks at $55, 2 timing chain linings at $11, plus $250 for miscellaneous bolts, gaskets, and sealant

All that adds up to 5k maybe. The mechanic said 2 phasers will be $1,200 and 2 will be $1,100. So that's $4,600 plus another $5,400 is parts. No idea what the additional parts are.

I guess it is time for me to take the car back from the current mechanic and try and get it fixed elsewhere.

If possible, can you talk to your friend in NC who works on Bentleys and get his input on replacing the phasers only?

I don't think replacing just the phasers should be a problem because when i took the car to BoE, they said they think it is the camshaft but there's a possibility it might only be the phaser...that's when they quoted me $35k if they had to replace all the camshafts and around $25k if they had to replace the phasers only.

 

@hq_ if you dont mind me asking. where are you based? i am in nj so i was wondering if you were local and maybe i can talk to your mechanic and see if he can help me. the shop where my car has been for the last 3 weeks quoted me 70 hours to take out and put the engine back in! lol

they been talking with the bentley dealership service center and the dealership quoted me 90 hours. the mechanic shop said: the dealership quoted you 90 hours and i am quoting you 70! and i never told him anything about getting the car checked at the dealership or what they quoted me. i am sure the mechanic gave the dealership my name or the car's vin and they told them everything so the mechanic's tone completely changed this week. he was willing to fix the engine and today, the only option i have is put a new engine for 40k!

when i told him i have spoken with others on a forum online and they say it takes about 15-20 hours total to drop and put back the engine, the mechanic told me to take the car there maybe...same like what Bentley of Edison told me!

 

I'm located in Helsinki, Finland. Pretty much on the other side of the world. My go-to shop for our RS Audis (they're a VAG Master Certified, among other things) for the past 17 years and now for the Bentley is www.biopowerservice.fi , highly recommended for no-nonsense approach to having any service, repair or modification done. Not much help unless you're located in southern Finland, though.

 

@feeldaxtc ,
I will PM you the contact information.

Johnny

 

@Johnny Hotspur GT Thanks! The contact that you gave me, is that your contact or your friend's?

 

@feeldaxtc ,
Well... my name is Johnny, and his is Jason, I believe that is self explanatory. 🤔🖖🏻

 

I want to clarify the severity of this job being performed. The engine and transmission need to be removed from the vehicle. The transmission then needs to be separated from the engine. Which requires more parts being removed; cats coolant pumps and hoses, witting harness. Once the transmission and now separated the engine has to be torn down. Valve covers need to come off, timing cover, the engine needs to be set at top dead center and properly locked into place. Timing needs to be checked and set prior to disassembly. Once the engine is ready the repair can now finally start. Inspect the cam phasers check and every the cam shaft condition. And replace the appropriate parts. If you need camshafts the fun begins and the top half of the engine (cylinder head) now needs to be disassembled to replace the cam shafts. After they are replaced reassembly can begin, all new hardware is required as Bentley uses torque to yield bolts. New gaskets and seals, All new fluids; coolant, diff, trans, power steering, ac Freon. A four wheel alignment due to subframe removal to get engine out. I believe it’s way more complicated then I described it

This is the inspection of camshaft. Too bad, bottom good

 

@Johnny Hotspur GT I just wanted to give you an update and thank you that after 6 months, my car has finally been fixed. I first took the car to Bentley Edison and they gave me a quote of $25k to $35k. After that, I took it to Platt's Performance here in NJ but all they did was run some diagnostics and changed all types of fluids and wheel balance, etc. They kept the car for over a month and kept on saying they are running diagnostics and needed more time. After wasting like 6 weeks, they told me that I should just get a new engine for like $47 and then pay them another $17k to remove the current engine and put a new one lol

After all that drama, I shipped the car to your friend Jason in NC and even though it took him time to get it fixed, he was able to fix it. Turns out there was some $240-250 piece that was losing oil pressure that was causing the issue. I got my car back last Friday and it's been good so far.

I just wanted to thank you for your help and guidance.

And I also wanted to say that if anyone needs any major repairs regardless of what brand of car it is, you need to go to Jason. He is by far the best and honest mechanic I have worked with ever.

 

Did the engine have to out to replace that piece?

 

Hello @feeldaxtc ,
Great news !
Glad to be of help.
I echo your words of Jason, with the emphasis on honesty, he tells it like it is, no bs, he has the ability to diagnose the problem, and repair, unlike the dealership or others that just wanted to throw a complete new engine at the issue, anyone can be a parts swapper, it takes brains to determine the cause.

Johnny

 

I appreciate you so much for introducing me to Jason. If you talk to him, you can also let him know how much I appreciate him. I have told him many a times since I sent my car over to him. He is a no BS guy and believes in fixing the problem and only replaces parts that are absolutely necessary. Every other shop nowadays basically don't want to figure out the problem and just want to replace everything. No wonder why Jason gets cars from all over the country and Canada. I was talking to him last week and he was telling me the long list of cars waiting to get shipped to him from different states and Canada. That alone speaks volumes of his work.

 

Yes. The engine had to be taken out. Originally, the dealership told me it was the camshafts and a bunch of other stuff that had to be replaced. I forgot what the part is called that was bad but it was a small hand size part.