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Old 07-11-2008, 10:28 AM
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Gemballa USA

Who has ever worked directly with them?
Anyone have a contact for somone they preferred working with?

I ask this because after 2 phone calls from me to them, no response. Getting frustrated with them not returning my phone calls about wanting them to do a few mods to my car. Almost considering going elsewhere.

Any suggestions?
Thanks.
 
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Old 07-11-2008, 10:37 AM
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What mods are you looking for?
 
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Old 07-11-2008, 10:58 AM
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steering wheel with shifters, pedals, ***** and a few others.

nothing performance at the moment, at least I don't think. I am still waiting for them to actually give me a call to give me recomendations and suggestions.
I looked through their cataloge they sent me, but since I don't have a turbo.... I am just thinking exhaust and a few other mods are all I am able to do...

I have my guy at Porsche, researching Fabspeed and a few others that they work directly with to see what is available and doable.
 
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Old 07-11-2008, 12:08 PM
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This steering wheel?
 
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Old 07-11-2008, 12:43 PM
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yes but in my colors
 
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Old 07-11-2008, 12:48 PM
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yes but in my colors
 
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Old 07-11-2008, 12:51 PM
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Originally Posted by Jace
Who has ever worked directly with them?
Anyone have a contact for somone they preferred working with?

Gemballa usa = 1 guy. if u can find him...
 
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Old 07-11-2008, 03:18 PM
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Originally Posted by 20C4S
Gemballa usa = 1 guy. if u can find him...
Good luck. It can be an infuriating process. Check with FVD (board sponsor) in Florida, they sometimes have some Gemballa items.
 
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Old 07-11-2008, 03:23 PM
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The guy's name is Heinz and he runs his business out of his house in Malibu from what ppl tell me.

He sells a few things here and there on ebay as well so might want to check there.
 
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Old 07-11-2008, 08:54 PM
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I remember Heinz! I have no idea what type of pull he has with Gemballa. But it is amazing how he is the sole seller of Gemballa in the U.S.! He must be related to them.
 
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Old 07-11-2008, 09:04 PM
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Keep calling. He will eventually pick up. It can be infuriating. I deal with him on a semi regular basis. It is never exactly easy. All that being said, his repsonse to email seems to be a bit better so you may want to try and give that a shot.
 
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Old 07-11-2008, 09:37 PM
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Be patient. Though phone calls seem to be more effective than emails.
 
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Old 07-12-2008, 02:48 PM
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You guys must want Gembella pretty bad. If his customer service is so poor, why reward him with more business?
 
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Old 07-12-2008, 03:50 PM
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can't be to harsh, he just had a family member pass within the past few days, very understandable.
I will definetly be sympathetic to that no questions asked.
We spoke and he will call Monday.
 

Last edited by Jace; 07-12-2008 at 05:35 PM.
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Old 07-13-2008, 11:25 AM
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gemballa usa are the worst. I can help you to get these parts through some friends
 

Last edited by cayenne_ksa; 07-13-2008 at 04:15 PM.


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