Fanatec Gaming Racing Wheel Group-Buy
#16
09-30-2010, 12:34 PM
Registered User
Join Date: Apr 2010
Location: Winnipeg / Naples
Posts: 443
Rep Power: 150 
#17
10-01-2010, 11:18 AM
Join Date: May 2009
Location: Canada
Posts: 57
Rep Power: 18
Hey guys they got back to me today, though just a heads-up...their terms are a joke.
I originally mentioned I'm from M3Forum so here's their requirements for this:
- must be a US or Canadian resident (okay that's fair)
- must be registered member of M3Forum prior to August 2010 (that eliminated almost two-dozen very interested members I had gathered from the Gran Turismo forums, and you guys)
- must be for the GT3RS V2 Clubsport (not bad, but eliminates 360 users like myself)
and here's the price:
$319.00 (+shipping/handling) for the GT3RS V2 Clubsport...... THE EXACT SAME LIST PRICE AS THEIR WEBSITE. But you'll get a free shifter set.
Sorry guys, they pretty much eliminated all interest with their terms, they even excluded me by not allowing a Turbo S wheel for my 360.
I originally mentioned I'm from M3Forum so here's their requirements for this:
- must be a US or Canadian resident (okay that's fair)
- must be registered member of M3Forum prior to August 2010 (that eliminated almost two-dozen very interested members I had gathered from the Gran Turismo forums, and you guys)
- must be for the GT3RS V2 Clubsport (not bad, but eliminates 360 users like myself)
and here's the price:
$319.00 (+shipping/handling) for the GT3RS V2 Clubsport...... THE EXACT SAME LIST PRICE AS THEIR WEBSITE. But you'll get a free shifter set.
Sorry guys, they pretty much eliminated all interest with their terms, they even excluded me by not allowing a Turbo S wheel for my 360.
#18
10-01-2010, 11:49 AM
Registered User
Join Date: Apr 2010
Location: Winnipeg / Naples
Posts: 443
Rep Power: 150 
#20
10-04-2010, 08:49 AM
Registered User
Join Date: Apr 2010
Location: Winnipeg / Naples
Posts: 443
Rep Power: 150
ahem... I sent them a short email asking to puchase another power cord... this is what I got back...
Thank you for your support inquiry. Perhaps you heard about this e-mail address from another source and you are not aware of the requirements we have in order to speed up the service process and give you a higher priority so we would like to mention it again:
Please..
…include a copy of your invoice (pdf) or order confirmation (e-mail) so that we have all order data
…write down the product name(s) and serial number(s) (can be found on the bottom of the product)
…do not send to multiple e-mail addresses. The request will only be processed if e-support@fanatec.com is the only recipient
…make sure you always include the full email history with every e-mail you send to support
…make a small video of your problem. Please send it directly by Email or upload the video to www.mediafire.com. Please try to keep it small! If we can verify the issue this will allow us to send you a replacement unit without waiting for a return of the product. Please do not use youtube or a similar service – we will need to download the file easily!
…make sure you have a problem which is not described in the FAQ
…read the manual. Sounds trivial but 20% of requests could be avoided if the user reads the manual.
… list the following info
Tested operating systems or game consoles on which the problem occurs
Tested games which show the problem
Only if you follow all of these rules, your request will be handled fast and smooth. Thank you.
In case your e-mail does not fulfill these requirements, please send us another email.
Please..
…include a copy of your invoice (pdf) or order confirmation (e-mail) so that we have all order data
…write down the product name(s) and serial number(s) (can be found on the bottom of the product)
…do not send to multiple e-mail addresses. The request will only be processed if e-support@fanatec.com is the only recipient
…make sure you always include the full email history with every e-mail you send to support
…make a small video of your problem. Please send it directly by Email or upload the video to www.mediafire.com. Please try to keep it small! If we can verify the issue this will allow us to send you a replacement unit without waiting for a return of the product. Please do not use youtube or a similar service – we will need to download the file easily!
…make sure you have a problem which is not described in the FAQ
…read the manual. Sounds trivial but 20% of requests could be avoided if the user reads the manual.
… list the following info
Tested operating systems or game consoles on which the problem occurs
Tested games which show the problem
Only if you follow all of these rules, your request will be handled fast and smooth. Thank you.
In case your e-mail does not fulfill these requirements, please send us another email.
#22
10-05-2010, 10:11 AM
Registered User
Join Date: Jun 2007
Location: Livermore>Fremont, CA
Posts: 781
Rep Power: 203
HAHA, This company will be gone on a couple years with their T's&C's they are dealing with consumers which ultimately make the decision to purchase.
Someone please email them a link to this thread.
Someone please email them a link to this thread.
#23
10-06-2010, 08:00 AM
Registered User
Join Date: Nov 2004
Location: Minnetonka, MN
Age: 64
Posts: 321
Rep Power: 35
There products are very nice. It takes forever to get them.
My setup is here https://www.6speedonline.com/forums/...dd-toys-9.html
http://img341.imageshack.us/i/img1712x.jpg/
My setup is here https://www.6speedonline.com/forums/...dd-toys-9.html
http://img341.imageshack.us/i/img1712x.jpg/
#25
10-08-2010, 10:57 PM
There products are very nice. It takes forever to get them.
My setup is here https://www.6speedonline.com/forums/...dd-toys-9.html
http://img341.imageshack.us/i/img1712x.jpg/
My setup is here https://www.6speedonline.com/forums/...dd-toys-9.html
http://img341.imageshack.us/i/img1712x.jpg/
Awsome set up. What games can you play with the 3 monitor setup?
#27
10-10-2010, 08:39 AM
I was interested until I read it will only be for the one model. I would want to use it for my PC and XBox360.
Tell them they are shooting themselves in the foot on this one and they need to eliminate restrictions and get some actual prices to post.
-Tim
Tell them they are shooting themselves in the foot on this one and they need to eliminate restrictions and get some actual prices to post.
-Tim
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