Ouch GT-R
#62
01-21-2009 | 01:09 PM
Registered User
Joined: Jun 2007
Posts: 560
From: Sydney
Rep Power: 40
This guy sounded like he had to jump through some hoops just to get his transmission replaced.
lactomatic' date='Jan 22 2009, 12:23 AM' post='393686'
Hello all, I used to have the failsafe p0731/ p0732/p0729 and my transmission would lock to 1/3/5th gears.
Please note car was NEVER LAUNCHED. I could reset the codes and continue driving for approx 2 months but the tranny met its maker one fateful day, when resettin the codes would not work.
After trying to rectify the problem at various garages in singapore, nothing helped. As a last resort the car was sent back to Japan, at one of nissan's high performance centers in tokyo. They took an amazing 7 days to rectify the problem, which included replacing the entire gearbox. The car has since finished its repair works and is fully functional , as reported by NHPC and is on its way back to singapore. My shipping dates clashed with the many year end holidays of japan, thus the whole process was lengthened to 6 weeks. I believe I am the first to attempt such a feat, and would want to help others shorten their suffering. If you have warranty covered by anyone in singapore, the fact is the transmission cannot be (repaired) . It has to be replaced. The consult III is a must if such a replacement is to be made. Have the car ship back to japan by the company who covers the warranty, unless nissan decides to loosen up on the transmission sales and start selling. Make arrangements with nissan high performance center and tell them about the incoming vehice. An appointment one week in advance is required. The repair works should take less than 9 days. The frustrations are the shipping lead times. I've had good fortune to be able to ship my car out there by plane, which took 1 day
Here are some myths and facts,
Nissan will NOT SELL the gearbox to anyone overseas and the car has to physically be in japan for them to fix it.
Warranty is not covered by nissan once the car goes out of japan. Nissan does not sell parts for the gearbox, the entire gearbox has to be changed. Changing certain parameters with the consult III could result in SERIOUS problems, esp if it is not done by NHPC, EG: changing the touchpoints.
Mick, i hope this info helps, as I heard you told me about the dealer quoting you a 4 month repair time, this is entirely untrue as I had my japanese friend speak with the rep from NHPC while I was on the line. Time quoted was 5 to 10 days.
I'd hate to say this, but as of now, if the country you reside in does not have an authorized GTR dealer, the only way is to send the car back to japan.
Total costs incured =sgd109,000
It is not a cheap fix, but its the only way out.
Hello all, I used to have the failsafe p0731/ p0732/p0729 and my transmission would lock to 1/3/5th gears.
Please note car was NEVER LAUNCHED. I could reset the codes and continue driving for approx 2 months but the tranny met its maker one fateful day, when resettin the codes would not work.
After trying to rectify the problem at various garages in singapore, nothing helped. As a last resort the car was sent back to Japan, at one of nissan's high performance centers in tokyo. They took an amazing 7 days to rectify the problem, which included replacing the entire gearbox. The car has since finished its repair works and is fully functional , as reported by NHPC and is on its way back to singapore. My shipping dates clashed with the many year end holidays of japan, thus the whole process was lengthened to 6 weeks. I believe I am the first to attempt such a feat, and would want to help others shorten their suffering. If you have warranty covered by anyone in singapore, the fact is the transmission cannot be (repaired) . It has to be replaced. The consult III is a must if such a replacement is to be made. Have the car ship back to japan by the company who covers the warranty, unless nissan decides to loosen up on the transmission sales and start selling. Make arrangements with nissan high performance center and tell them about the incoming vehice. An appointment one week in advance is required. The repair works should take less than 9 days. The frustrations are the shipping lead times. I've had good fortune to be able to ship my car out there by plane, which took 1 day
Here are some myths and facts,
Nissan will NOT SELL the gearbox to anyone overseas and the car has to physically be in japan for them to fix it.
Warranty is not covered by nissan once the car goes out of japan. Nissan does not sell parts for the gearbox, the entire gearbox has to be changed. Changing certain parameters with the consult III could result in SERIOUS problems, esp if it is not done by NHPC, EG: changing the touchpoints.
Mick, i hope this info helps, as I heard you told me about the dealer quoting you a 4 month repair time, this is entirely untrue as I had my japanese friend speak with the rep from NHPC while I was on the line. Time quoted was 5 to 10 days.
I'd hate to say this, but as of now, if the country you reside in does not have an authorized GTR dealer, the only way is to send the car back to japan.
Total costs incured =sgd109,000
It is not a cheap fix, but its the only way out.
#63
01-21-2009 | 02:45 PM
Registered User
Joined: Jan 2007
Posts: 2,981
From: N. California
Rep Power: 296
Oh, that's only US$72,760... for a second I was concerned it was more than the U.S. MSRP of the car....
Last edited by ard; 01-21-2009 at 03:01 PM.
#64
01-21-2009 | 06:22 PM
Registered User
Joined: Mar 2008
Posts: 643
From: Kansas
Rep Power: 77
I'm waiting until Nissan gets hauled into court.... To comply with federal law they use specific language:
"DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
■ Operating the vehicle with the Vehicle Dynamic Control
(VDC) off, except when rocking vehicle when stuck in
mud or snow (see GT-R Owner's Manual)."
So you see that, in terms of the warranty, it isn't turning off the VDC that causes the loss of warranty- it is that if damage is CAUSED by turning off the VDC then the breakdown isn't covered.
I imagine this is a difficult thing to prove. (Easy to assert, especially if all the software, contents and results are kept secret.) And they don't need to, practically speaking- they look at the logs, decide it was off too much, some hard launches, and determine that they will deny the claim. Do they have the ability to link a specific 'turning off of the VDC to a specific failure'? I doubt it.
But the challnege is getting a case to discovery for less than 3 times the cost of the new tranny! Perhaps a lawyer with a blown tranny will get pissed off one of these days.
And if you can erase the data logging module, you may do so- the warranty will not cover a failure if it was due to erasing the module...but if the failure is unrelated to the missing data log, then legally the warranty should still cover the failure. Fat chance Nissan would agree. But it would be nifty to have a 'reset' button, eh? ("Shucks, haven't a clue why there's no data in there...you guys sure you fully validated that software?)
Interesting, it reads that they WILL cover damage caused with the VDC off if it occurs when rocking in snow or mud.....
Anyone finds an active case or verdict, please post a link...
"DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion
resulting from:
■ Operating the vehicle with the Vehicle Dynamic Control
(VDC) off, except when rocking vehicle when stuck in
mud or snow (see GT-R Owner's Manual)."
So you see that, in terms of the warranty, it isn't turning off the VDC that causes the loss of warranty- it is that if damage is CAUSED by turning off the VDC then the breakdown isn't covered.
I imagine this is a difficult thing to prove. (Easy to assert, especially if all the software, contents and results are kept secret.) And they don't need to, practically speaking- they look at the logs, decide it was off too much, some hard launches, and determine that they will deny the claim. Do they have the ability to link a specific 'turning off of the VDC to a specific failure'? I doubt it.
But the challnege is getting a case to discovery for less than 3 times the cost of the new tranny! Perhaps a lawyer with a blown tranny will get pissed off one of these days.
And if you can erase the data logging module, you may do so- the warranty will not cover a failure if it was due to erasing the module...but if the failure is unrelated to the missing data log, then legally the warranty should still cover the failure. Fat chance Nissan would agree. But it would be nifty to have a 'reset' button, eh? ("Shucks, haven't a clue why there's no data in there...you guys sure you fully validated that software?)
Interesting, it reads that they WILL cover damage caused with the VDC off if it occurs when rocking in snow or mud.....
Anyone finds an active case or verdict, please post a link...
If there is credence to this problem, then it will get handled in the American way-the courthouse.
From my seat, I think the GTR is a cool car and a helluva machine for the money.
BTW, if you want to see how Nissan plays hard ball, visit www.nissan.com. It will chill your blood.
Last edited by Tech1_Mike; 01-21-2009 at 06:26 PM.
#65
01-23-2009 | 04:45 PM
Registered User
Joined: Apr 2008
Posts: 51
From: NEW YORK
Rep Power: 0
WTF thats crazy I would of filled the car up with lemons and parked it in front of the dealership. Buy a Porsche or a Vette who needs to go through all that bull for a car.
Last edited by jxreef; 01-23-2009 at 04:51 PM.
#67
01-24-2009 | 05:32 PM
Registered User
Joined: Sep 2008
Posts: 88
From: Oz
Rep Power: 28
The car you are referring to is a second hand, grey import JDM vehicle, that was privately transported to Singapore out of Japan. This vehicle was not purchased at a Nissan dealership in Singapore but through a grey exporter in Japan. No manufacturer will provide warranty cover for a vehicle that was privately exported out of the country where it's warranty has been under- written.
It is also the series 1 JDM GT-R which had a faulty tranmission oil pump fitted. If ignored the condition would simply destroy the gearbox. Nissan JP issued a nation wide recall for replacement of the faulty device but as this car was no longer in the country, it was neither liable for the fix nor was the owner even aware a recall had occured.
I've followed lactomatics case and it's sad because he never did launch the car. Though he did make some serious mistakes which led to the gearboxes demise. When the vehicle displayed an error code for the transmission, he simply used an accessport to reset the CPU and continued driving the car. He did this several times until finally the gearbox stopped giving him gears. Had the car still been in Japan, all he would have to do was take the car back to the dealership for the free replacement pump.
Remember, the real issue here is whether legitimate cases of gearbox failure are not being covered by Nissan, where Nissan could legitemately provide warranty cover for that case. Blaming Nissan Japan for not covering a grey vehicle's gearbox failure in Singapore or the US or China or Antarctica does not fit into that picture. Nissan builds different cars and under-writes different warranties for each specific market, to be provided by those Nissan dealerships which sell GT-Rs in that specific market.
Last edited by gp900bj; 01-24-2009 at 05:35 PM.
#69
01-25-2009 | 10:24 AM
Awaiting Email Confirmation
Joined: Jul 2008
Posts: 175
From: NY/BOS
Rep Power: 0
HAHAHA thats what you get for buying a NISSAN!!!! not gonna lie the car does look good but, with this transmission problem, thats all the car is used for now, LOOKS!!! if you want a supercar, don't be cheap, spend a little more to get something that is backed by the manufacturer
sorry GTR owners
sorry GTR owners
#71
01-25-2009 | 09:18 PM
Registered User
Joined: Aug 2003
Posts: 1,154
From: So. CA
Rep Power: 118
Considering the 470 ft/lbs of torque this monster puts out its not surprising we are seeing a few tranny issues.
Nissans little white lie:
MT Dyno results
http://www.motortrend.com/features/p...est/index.html
Nissans little white lie:
MT Dyno results
http://www.motortrend.com/features/p...est/index.html
Last edited by L8Apex; 01-25-2009 at 09:27 PM.
#72
01-26-2009 | 04:45 AM
THAT is the BEST explanation about the GT-R's power output and how it is managed that I have read to date.
The technology this car is built on is truly amazing. If they can get past the failures (Many or few, doesnt' matter to me) then this will truly be a platform worthy of the current hype.
Any 4000# vehicle putting down this much torque and HP will risk suffering failures when launched from a standing start.
Mike
The technology this car is built on is truly amazing. If they can get past the failures (Many or few, doesnt' matter to me) then this will truly be a platform worthy of the current hype.
Any 4000# vehicle putting down this much torque and HP will risk suffering failures when launched from a standing start.
Mike
Considering the 470 ft/lbs of torque this monster puts out its not surprising we are seeing a few tranny issues.
Nissans little white lie:
MT Dyno results
http://www.motortrend.com/features/p...est/index.html
Nissans little white lie:
MT Dyno results
http://www.motortrend.com/features/p...est/index.html
#73
01-27-2009 | 05:18 AM
Registered User
Joined: Feb 2006
Posts: 6,220
From: Fayetteville
Rep Power: 497
some countries don't even have a warranty to begin with (i.e. australia...).
#74
01-27-2009 | 03:10 PM
And while we're calling people out... Anyone price the cost of a replacement/OEM Factory Refurbished 996TT tranny? I know the labor alone would be to the tune of at minimum $1000. I can't even FIND a 996TT tranny right now that comes with a warranty or is from the OEM/facotry providers... GT2 trannys are also not available... Granted, it's a 4 year out of production model, but when it was available a year ago, GT2 trannys were running $10K...
Mike
Mike
