Panamera Dealer Experience- Watch out
#1
Panamera Dealer Experience- Watch out
I just bought a nicely equipped Panamera V6 for my wife last weekend.
I test drove the car in Newport Beach, and the car I drove had 18 inch rims, but the sticker still shows 19inch Turbo wheels as an option. It is a $1900 option. When I asked the saleman, he said he wasn't aware that they were not 19 inch, but they were swapped out to another car.He acted like it was no big deal. He said they will credit the money if I buy the car. Well, if I didn't tell him, he would not have known. Customers who don't pay attention to these things may end up paying for a car that didn't even have those options. I told him they should have put a note on the car right away when the wheels were removed, so their customers don't get charged accidentally. That's the right way to do it. On the other hand, when they add any aftermarket wheels and etc...., there is always a big sticker on the cars!
Anyway, I was unhappy with their busienss practice. I went to Walter's Porsche in Riverside instead. I've bought another 911 from them before, and what a big difference. The dealership is much smaller, but the sales person was great. Everyone was friendly, and the sales manager was very great, and got us a very good deal in no time. They were awesome to do business with.
It just shows that consumers have to be really careful when they buy cars. Never buy a car from any dealers that you have a bad feeling about.
There are so many other ones to choose from, and it makes a big difference.
We are enjoying our new Panamera, and everytime my wife sits in that new car, she has a big smile in her face!!!
I test drove the car in Newport Beach, and the car I drove had 18 inch rims, but the sticker still shows 19inch Turbo wheels as an option. It is a $1900 option. When I asked the saleman, he said he wasn't aware that they were not 19 inch, but they were swapped out to another car.He acted like it was no big deal. He said they will credit the money if I buy the car. Well, if I didn't tell him, he would not have known. Customers who don't pay attention to these things may end up paying for a car that didn't even have those options. I told him they should have put a note on the car right away when the wheels were removed, so their customers don't get charged accidentally. That's the right way to do it. On the other hand, when they add any aftermarket wheels and etc...., there is always a big sticker on the cars!
Anyway, I was unhappy with their busienss practice. I went to Walter's Porsche in Riverside instead. I've bought another 911 from them before, and what a big difference. The dealership is much smaller, but the sales person was great. Everyone was friendly, and the sales manager was very great, and got us a very good deal in no time. They were awesome to do business with.
It just shows that consumers have to be really careful when they buy cars. Never buy a car from any dealers that you have a bad feeling about.
There are so many other ones to choose from, and it makes a big difference.
We are enjoying our new Panamera, and everytime my wife sits in that new car, she has a big smile in her face!!!
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08-20-2015 02:50 PM