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Old 08-26-2009, 05:23 PM
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wheel damage

Hello guys,
the other I bought a set of wheels carrera classic.. so today when I opened the packages , the seller didn't packed the wheels good, he just put it on the box, one wheel was damaged on one edge, maybe like an inch on the lip, looks like the paint and clear coat came off and also its bent, do you guys think that this can be fixed by one of those mobile wheel repair guys
 
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Old 08-26-2009, 05:42 PM
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I think so, the paint and the clear coat should not be a problem but the wheel with the front that is damaged has aluminum peeling up...That is warranty time... gl
 
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Old 08-26-2009, 05:45 PM
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I called my sales guy at the dealer, he told me they have a guy there that only fix wheels, but I am assuming they charge a lot for the repair... tomorrow I'll stop by to get a quote.
 
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Old 08-27-2009, 06:23 AM
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I had a repair done like that

On a set of 3 piece ID wheels, smooth it down, polish and reclear.. the cost was 200-250
 
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Old 08-27-2009, 07:11 AM
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it was bent ? or just scratched?
 
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Old 08-27-2009, 07:24 AM
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It was small chunks and scratched

He was able to smooth and re-clear, looked great when done. it was one of those mobile guys.
 
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Old 08-27-2009, 07:34 AM
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oh ok, I'll see if they can fix the bent as you can see on the second picture, im sure if not a mobile repair, there is a company 5 min from my office that they repair bent wheels, first I will stop at the dealer for an estimate
 
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Old 08-27-2009, 11:12 AM
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took the wheels to the dealer and they are charging $135 for fixing the rim.. thats not bad at all..

other wheel has like 2 small pits but I think I can live whit those..
 
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Old 08-27-2009, 12:01 PM
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Thats a deal

Glad it worked out
 
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Old 08-27-2009, 12:03 PM
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Originally Posted by nijoma
Glad it worked out
thanks all, hope he can refund me, for the wheel repair..
 
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Old 08-27-2009, 12:04 PM
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That would be the right thing to do

Good luck.
 
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Old 08-28-2009, 12:33 AM
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repairs are never as good as the original.

I had issues with a UPS shipment- seller didn't package the wheels according to UPS standards. In the future, I will make the seller (1) insure the shipment, (2) agree that he will pack the wheels to UPS standards, (3) if not he is responsible and, most importantly, (4) fund the purchase with an AMEX card.
 
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Old 08-28-2009, 08:18 AM
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Originally Posted by ard
repairs are never as good as the original.

I had issues with a UPS shipment- seller didn't package the wheels according to UPS standards. In the future, I will make the seller (1) insure the shipment, (2) agree that he will pack the wheels to UPS standards, (3) if not he is responsible and, most importantly, (4) fund the purchase with an AMEX card.

so did your wheels got damaged? you got paid?
 
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Old 08-28-2009, 11:52 AM
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Originally Posted by solrac6262
so did your wheels got damaged? you got paid?
Damage was remarkable similar to yours- the wheel was in a double cardboard box, but did not have the "minimum packing material" that UPS specifies.

UPS denied the claim.

Seller says "Hey it wasn't my fault, UPS damaged it and now they won't pay you"

I said "AMEX, please reverse this charge to PayPal, items were inadequately packed by seller and damaged in transit"

Paypal squaked

AMEX reversed the charge (So I was made whole), but wanted the wheel back.

I said fine, send me a shipper or airbill and let me know where to send it.

Nobody wanted to pay for shipping- not AMEX, not the seller, not paypal...

Wheel is in my barn.
 
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Old 08-28-2009, 05:28 PM
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[quote=ard;2519081]Damage was remarkable similar to yours- the wheel was in a double cardboard box, but did not have the "minimum packing material" that UPS specifies.

UPS denied the claim.

Seller says "Hey it wasn't my fault, UPS damaged it and now they won't pay you"

I said "AMEX, please reverse this charge to PayPal, items were inadequately packed by seller and damaged in transit"

Paypal squaked

AMEX reversed the charge (So I was made whole), but wanted the wheel back.

I said fine, send me a shipper or airbill and let me know where to send it.

Nobody wanted to pay for shipping- not AMEX, not the seller, not paypal...



can you repair the wheel?
 
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